Housekeeping Manager

Village Hotels - Cardiff; Cardiff; On-site; GBP 28,000 - 38,000; Full time

Job summary

Village Hotels - Cardiff is seeking a Hotel Housekeeping Manager to lead a dedicated team ensuring that guests experience exceptional cleanliness and service. The manager will recruit, train, and motivate staff, creating a welcoming and well-maintained environment. Join a company that values personality, fun, and outstanding service.

Benefits

Complimentary Health and Wellness Membership

Discounts on overnight stays

50% discount on Food and Drink

30% discount at Village Hotel Starbucks

Training and development programs

Well-being and healthcare benefits

Flexible work environment

Company Pension scheme

Qualifications

• Experience in a similar environment preferred.
• Knowledge of Health & Safety compliance.
• Ability to thrive under pressure.

Responsibilities

• Oversee hotel housekeeping team and ensure exceptional service.
• Recruit, train, and motivate staff for outstanding presentation of rooms.
• Drive cleanliness standards across the hotel.

Skills

Motivational leader

Attention to detail

Focus on guest impressions

Cleanliness standards

Team player

Education

Experience in a similar environment

Job description

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Hotel Housekeeping Manager

We are looking for a motivated leader to oversee our hotel housekeeping team. Your responsibilities will include recruiting, training, and motivating a talented team to deliver exceptional service, ensuring our guests are wowed by the cleanliness and presentation of our rooms.

At Village Hotel Club, we embrace personality, individualism, and fun. Our modern, lively spaces are designed for guests to work, eat, relax, play, and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, your role is vital in delivering outstanding service that sets us apart.

Benefits include:

• Complimentary Health and Wellness Membership for you and a family member/friend worth £1,500/year
• Discounts on overnight stays, starting from £35, and breakfast
• Friends and Family discounted stays from £49 including breakfast
• 50% discount on Food and Drink at Village Hotel Pub & Grill
• 30% discount at Village Hotel Starbucks stores
• Training and development programs like Rising Stars and Talent Academy
• Mobile Gaming training platform for engaging learning experiences
• Discounts and cashback offers on High Street Brands and Supermarkets
• Well-being, healthcare benefits, and mental health support
• Mental health days and access to Employee Assistance Programme
• Supportive and inclusive work environment with team events
• Reward and recognition schemes, anniversary rewards
• Electric car salary sacrifice scheme
• Guaranteed day off for your birthday
• Health Cash plan, Sick pay Insurance, and community involvement activities
• Enhanced maternity and paternity benefits
• Company Pension scheme and Life Insurance

What we need from you:

• Motivational leader who thrives under pressure
• Attention to detail and spot the difference skills
• Focus on delivering excellent guest impressions
• Drive cleanliness standards across the hotel
• Experience in a similar environment
• Knowledge of H&S compliance
• Supportive team player with a hands-on approach

Join us and be part of something new and special — Work, Grow & Play the Village Way!