Housekeeping Manager

Warner Hotels; Bexhill-on-Sea; On-site; GBP 30,000 - 33,000; Full time

Job summary

A hotel group in Bexhill-on-Sea is seeking a Housekeeping Manager to oversee a large team and ensure the highest quality of stay for guests. The role involves managing standards and motivating staff in a full-time capacity. Candidates should have experience leading teams and a management or cleaning qualification.

Qualifications

• Experience of leading a large team in a similar role.
• Ability to manage costs in line with budgets.
• Willingness to challenge if standards aren’t meeting required levels.

Responsibilities

• Ensure the smooth running of the housekeeping team.
• Motivate and engage team members effectively.
• Monitor guest insights to drive improvement.

Skills

Leadership

Team motivation

Communication

Budget management

Standards improvement

Education

Management or cleaning qualification (e.g., BICS, CIMS, BIFM)

Job description

Housekeeping Manager – Warner Hotels

Join to apply for the Housekeeping Manager role at Warner Hotels.

Salary: £30,000-£33,000 dependent on experience.

This opportunity is for Thoresby Hall, part of the Warner Hotels Group. This 221-bedroom hotel features original architecture, a Great Hall with deep armchairs, and overlooks acres of classic parkland.

What will I be doing?

Working closely with the Head of Facilities and Housekeeping Team leaders, you will be responsible for the smooth running of the housekeeping team. You will work with a large, diverse and multi-skilled team to ensure all guests enjoy the highest quality stay in a perfectly kept room.

With a strong sense of awareness of timings and standards, you will ensure every room is prepared for the guests’ arrival, being an integral part of their perfect customer journey.

What are we looking for?

• An engaging and motivating leader to ensure the team is working at their best.
• An enthusiasm to maintain and look for opportunities to improve housekeeping standards.
• Ability to effectively lead, motivate and engage your leaders and team, even at peak times.
• Control deployment of labour within the area of responsibility.
• Able to manage multiple priorities and adapt quickly to changing requirements.
• Willingness to challenge if standards aren’t meeting required levels.
• Be able to make decisions confidently.
• Capable of monitoring guest insights, using feedback to drive a culture of improvement.
• Ability to coach and develop the team to improve performance.
• Able to create a rewarding environment that encourages high team engagement.

What skills do we need?

• Experience of leading a large team in a similar role.
• Possess a management or cleaning qualification or willingness to develop to this level (e.g., BICS, CIMS, BIFM).
• The ability to manage costs in line with budgets.
• Ability to create an environment where the team can grow and develop.
• Effective communicator with the ability to clearly articulate ideas.

Diversity, equity, and inclusion are central to Warner Hotels. We welcome applications from all backgrounds and communities and can discuss reasonable adjustments or flexibility, including part-time or job-share options.

We genuinely care about every candidate's experience during the recruitment process. If you require any assistance or reasonable adjustments, please contact [e-mail].

Seniority level

• Associate

Employment type

• Full-time

Job function

• Customer Service
• Industries: Hotels and Motels

We are committed to informing and supporting applicants throughout the process.