Housekeeping Lead

Ivolve Care and Support; Swansea; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading adult social care provider in Wales is seeking a Domestic Services Supervisor to ensure high standards of cleanliness and compliance across our facilities. The ideal candidate will manage a team, allocate workloads, and provide ongoing training. We offer a competitive benefits package, including 25 days of leave, pension, and wellness support. Join us to make a genuine difference in people's lives.

Benefits

25 days annual leave + bank holidays

Pension scheme

Birthday off after a year of service

£300 refer a friend scheme

Training and development opportunities

Qualifications

• Experience in managing domestic services or healthcare environments.
• Knowledge of COSHH compliance and health and safety regulations.
• Strong leadership and training skills.

Responsibilities

• Oversee the Domestic Services department and supervise staff.
• Ensure cleanliness and compliance with company policies.
• Conduct regular audits and maintain cleaning schedules.

Skills

Workload allocation

Maintaining high cleanliness standards

Compliance with company policies

Training delivery

Staff supervision

Job description

To oversee the Domestic Services department, supervising the Housekeeping Supervisor and Domestic Assistants. Responsible for allocating workloads, maintaining schedules, and ensuring high standards of cleanliness and compliance with company policies.

Responsibilities

• Conduct regular visits to all homes to ensure cleanliness standards and adherence to company policies.
• Attend HR meetings to address sickness, leave, attendance, and employment changes.
• Participate in recruitment: attend interviews, arrange trial shifts, and conduct induction training.
• Ensure COSHH compliance: deliver training, review data sheets, and design risk assessments.
• Design and maintain 24-week training booklets; provide ongoing training as needed.
• Collaborate with service managers and infection control to meet cleanliness standards.
• Implement and communicate safe systems of work for all domestic tasks.
• Maintain and update cleaning schedules in line with company standards.
• Monitor stock levels and costs for laundry and cleaning supplies; ensure budget compliance.
• Review domestic staffing ratios to meet home requirements.
• Manage annual leave for domestic staff with HR support.
• Conduct environmental audits to ensure cleanliness standards are met.
• Action health and safety reports and inspection recommendations in a timely manner.
• Attend corporate health and safety meetings and follow up on action plans.
• Conduct regular supervision and annual appraisals for the Housekeeping Supervisor.
• Organize and document domestic department meetings; share minutes with relevant managers.
• Support new developments/refurbishments: plan layouts, select furnishings, and prepare rooms for new service users.
• Attend additional meetings related to the domestic department as required.

We\'re one of the largest adult social care providers in the UK today - and we plan to keep growing and benefiting more lives. Our support is dynamic, person-centred and fulfilling, so people can enjoy a flourishing life. We deliver care and support with energy, passion and positivity.

We\'re very proud to be recognised as one of the best organisations to work in by The Sunday Times Best Places to Work 2024 & 2025. We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay, 25 days of annual leave + bank holidays and pension. Your birthday off with pay after a year of service and there is a £300 refer a friend scheme too! In addition, we also offer the following: Industry-leading recognition, social, financial and emotional wellbeing, training and development to reach your potential.

If you\'re ready for a job that can truly make a difference and you\'re up for a challenge, then this is the role for you!