Housekeeping lead

ivolve care & support; Swansea; On-site; GBP 25,000; Full time

Job summary

A leading social care provider in Swansea is seeking a Housekeeping Lead to supervise domestic services and ensure adherence to cleanliness standards. The role includes training staff, compliance with health and safety regulations, and managing schedules. Ideal candidates will have experience in a supervisory role and a strong commitment to maintaining high standards. The position offers a competitive salary and comprehensive benefits, including 25 days of annual leave plus bank holidays.

Benefits

25 days of annual leave plus bank holidays

Pension benefits

£300 refer a friend scheme

Birthday off with pay after a year of service

Qualifications

• Experience in supervising a domestic services department.
• Understanding of COSHH regulations and health and safety standards.
• Proven track record in staff management and training.

Responsibilities

• Oversee Domestic Services department and supervise staff.
• Ensure cleanliness and compliance with standards at all homes.
• Conduct training and maintain hygiene standards.

Skills

Training and development

Compliance with COSHH

Staff management

Cleanliness standards adherence

Job description

Job Title: Housekeeping Lead

Salary: £24,950 Per Annum

Location: Swansea, SA14

Who We Are

We’re one of the largest adult social care providers in the UK today – and we plan to keep growing and benefiting more lives. Our support is dynamic, person-centred and fulfilling, so people can enjoy a flourishing life. We deliver care and support with energy, passion and positivity.

We're very proud to be recognised as one of the best organisations to work in by ‘The Sunday Times Best Places to Work 2024 & 2025'.

To oversee the Domestic Services department, supervising the Housekeeping Supervisor and Domestic Assistants. Responsible for allocating workloads, maintaining schedules, and ensuring high standards of cleanliness and compliance with company policies.

Main Duties and Responsibilities

• Conduct regular visits to all homes to ensure cleanliness standards and adherence to company policies.
• Attend HR meetings to address sickness, leave, attendance, and employment changes.
• Participate in recruitment: attend interviews, arrange trial shifts, and conduct induction training.
• Ensure COSHH compliance: deliver training, review data sheets, and design risk assessments.
• Design and maintain 24-week training booklets; provide ongoing training as needed.
• Collaborate with service managers and infection control to meet cleanliness standards.
• Implement and communicate safe systems of work for all domestic tasks.
• Maintain and update cleaning schedules in line with company standards.
• Monitor stock levels and costs for laundry and cleaning supplies; ensure budget compliance.
• Review domestic staffing ratios to meet home requirements.
• Manage annual leave for domestic staff with HR support.
• Conduct environmental audits to ensure cleanliness standards are met.
• Action health and safety reports and inspection recommendations in a timely manner.
• Attend corporate health and safety meetings and follow up on action plans.
• Conduct regular supervision and annual appraisals for the Housekeeping Supervisor.
• Organize and document domestic department meetings; share minutes with relevant managers.
• Support new developments/refurbishments: plan layouts, select furnishings, and prepare rooms for new service users.
• Attend additional meetings related to the domestic department as required.

Our Support

We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay, 25 days of annual leave + bank holidays and pension. Your birthday off with pay after a year of service and there is a £300 refer a friend scheme too!

In addition, we also offer the following:

• Industry-leading recognition
• Social, financial and emotional wellbeing
• Training and development to reach your potential

If you’re ready for a job that can truly make a difference and you’re up for a challenge, then this is the role for you!