Housekeeping & Hospitality Supervisor

Cinnamon Care Collection; Eastleigh; On-site; GBP 33,000 - 34,000; Full time

Job summary

A leading care home group in Eastleigh is seeking a Housekeeping & Hospitality Supervisor to maintain high standards of cleanliness and customer satisfaction. The ideal candidate will possess managerial experience in housekeeping and a hospitality background, ensuring smooth operations within the care home. Responsibilities include budgeting, team management, and overseeing quality catering services. This full-time role offers a competitive salary of £33,280 per annum plus additional benefits.

Benefits

Company benefits

Competitive salary

Qualifications

• Proven experience as a Housekeeping Supervisor or in a managerial role.
• Strong background in hospitality.
• Knowledge of auditing and food preparation.

Responsibilities

• Monitor and manage the home's budgets efficiently.
• Recruit and train team members ensuring service standards.
• Work closely with the Head Chef to maintain catering quality.
• Oversee dining areas during meal times for service excellence.
• Attend functions to ensure quality service for residents and guests.

Skills

Housekeeping management

Customer service

Strong communication skills

Budget control

Food presentation

Education

Background in hotel or catering management

Job description

Housekeeping & Hospitality Supervisor
£33,280 per annum plus company benefits
Full Time Hours

A Top 20 Care Home Group 2025!

Awarded ‘One of the UK’s Best Companies To Work For’

Sunnybank House is a luxurious residential and dementia 60 bedded care home located in Eastleigh.

The role will be to ensure that high standards and high customer satisfaction are delivered at all times. Ideally, you will have Housekeeping Supervisor or Managerial experience along with a hospitality background as you will need to be the one to take charge in ensuring that operations are run smoothly within the home and that the residents are comfortable and happy. This means ensuring that all areas of the home are kept clean, the food is delicious and enjoyable, and that the team members are accommodating and helpful at all times. The Housekeeping & Hospitality Supervisor needs strong communication skills when dealing with team members, residents and family members.

You will require a background in hotel or catering management, a knowledge of budget control and purchasing, auditing of environment, food preparation and presentation.

The main responsibilities for this role are:
1. Monitor, control and manage the homes budgets, ensuring the departments use nominated suppliers
2. Recruit, train and manage all team members in the above activities in conjunction with the General Manager, ensuring that performance standards are understood and maintained
3. Ensure that the catering service is of the highest standards in terms of presentation and menu content, working closely with the Head Chef in achieving a quality service that is value for money
4. Monitor and support the dining areas at meal times ensuring that the highest standards are met
5. Attend evening and weekend functions as they arise to facilitate a quality service to residents and guests to the home
6. Ensure that the whole home team are appropriately trained and customer service standards are met at all times