Housekeeping Coordinator

TN United Kingdom; London; On-site; GBP 40,000; Full time

Job description

Social network you want to login/join with:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Surrounded by the capital’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city’s high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London’s famous sights.

Four Seasons Hotel London at Park Lane is looking to recruit a Housekeeping Coordinator to join the team.

The Role of Housekeeping Coordinator:

As a Housekeeping Coordinator you will be responsible for facilitating a smooth transition for departmental requests by answering the Office telephone, taking messages, and relaying guest requests appropriately while monitoring and assigning work on our internal request systems. Works closely with Reception and Floor Housekeepers for Room status updates and completes administrative duties as directed.

What we are looking for:

1. At least 1-2 year’s experience in a similar role
2. Excellent communications skills with a good command of the English language, both written and spoken
3. The ability to multi-task and handle multiple priorities
4. Strong computer skills and experience in Opera - HotSOS experience a plus.
5. MUST possess the legal right to work in the UK
6. Immaculate personal presentation
7. Excellent customer service skills with the ability to anticipate guest needs and go the extra mile

Just some of the benefits Four Seasons Hotel London at Park Lane employees enjoy:

1. £40,000 package made up of Hotel Service charge and salary.
2. Excellent Training and Career Development opportunities
3. Up to 20 complimentary nights at any Four Seasons Hotels or Resort around the world with years of service.
4. Free meals at Zest while on duty including fruits, coffee/tea and ice cream available throughout the day
5. Holiday entitlement increases with years of service up to 33 days off
6. Free Life Insurance while on duty.
7. Opportunities to build a successful career with global potential
8. Season Ticket Loan & cycle to work scheme
9. Free Uniform dry cleaning available
10. Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year.
11. Access to Wagestream – a salary advance benefit
12. Employee Recognition Programmes
13. & many, many more surprises to discover!

We look forward to receiving your application!