Housekeeping Attendant

Aimbridge EMEA; Kingston upon Hull; On-site; GBP 20,000 - 24,000; Full time

Job summary

A leading hotel management company is seeking a Housekeeping Attendant in Kingston upon Hull to ensure guest satisfaction by maintaining cleanliness of guest rooms and common areas. The ideal candidate will have strong attention to detail and excellent time management skills. Responsibilities include cleaning rooms, adhering to safety standards, and providing professional service. This position offers great benefit opportunities including hotel discounts and training programs.

Benefits

Industry-leading training and development

Hotel discounts up to 50%

Access to financial wellbeing resources

24/7 employee assistance programme

Uncapped incentives

Staff meals on duty

Free staff parking

Qualifications

• Attention to detail with a keen eye for cleanliness.
• Ability to manage time effectively.
• Strong communication skills with hotel staff and guests.
• Commitment to delivering exceptional guest experience.

Responsibilities

• Clean guest rooms and bathrooms to the required standard.
• Adhere to Health & Safety and Fire Procedures.
• Maintain overall cleanliness of guest areas.
• Provide timely and professional service to guests.

Skills

Attention to detail

Time management

Communication skills

Passion for guest experience

Job description

As a Housekeeping Attendant, you will play a key part in providing an exceptional welcome to our Guests ensuring they are looked after and attended to in a timely and professional manner. You will clean guest bedrooms and bathrooms and ensure linen is laundered and amenities are replenished. Complying fully with all regulations relating to Health & Safety, Food Handling, Fire Procedures and COSHH and ensuring that the hotel's reputation for excellent customer service is upheld. You'll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.

Responsibilities

• Clean guest rooms and bathrooms to the required standard, ensuring linen is laundered and amenities are replenished.
• Adhere to Health & Safety, Food Handling, Fire Procedures and COSHH regulations.
• Maintain overall cleanliness of guest areas and common spaces with attention to detail.
• Provide timely and professional service to guests, supporting the brand standards and guest experience.

Qualifications

• Attention to detail with a keen eye for cleanliness and presentation.
• Time management skills to complete rooms within allotted timeframes.
• Strong communication skills to interact effectively with hotel staff and guests.
• Passion for delivering an exceptional guest experience and embodying brand standards.

Benefits

• Industry-leading training and leadership development opportunities.
• Hotel discounts portfolio-wide – staff rates and up to 50% discount on food & beverage and spa.
• Access to Stream – pay as it is earned and automatic savings to support financial wellbeing.
• 24/7 employee assistance programme.
• Uncapped incentives to reward contributions.
• Staff meals on duty and access to hotel gym facilities.
• Free staff parking.