Housekeeping Attendant

Four Seasons; City Of London; On-site; GBP 36,000; Full time

Job summary

A luxury hotel in London is seeking a Housekeeping Attendant to maintain the highest standards of cleanliness in public areas and assist with guest room servicing. The ideal candidate will have at least one year's experience in a similar role, strong communication skills, and a passion for exceptional service. Competitive salary and benefits included, with opportunities for career development.

Benefits

£36,000 package including salary and service charge

Up to 5% bonus

Excellent training and career development opportunities

20 complimentary nights at Four Seasons Hotels

Free meals while on duty

Increasing holiday entitlement with service

Free life insurance while on duty

Season Ticket Loan & cycle to work scheme

Employee experience events

Access to salary advance benefit

Employee recognition programmes

Qualifications

• At least one year’s experience in a similar role, ideally within a luxury hotel environment.
• Strong communication skills with a good command of English, both written and spoken.
• A genuine passion for delivering exceptional service and attention to detail.
• Must possess the legal right to work in the UK.

Responsibilities

• Clean and maintain all public areas to the highest standards of hygiene and presentation.
• Assist with guest room servicing when required.
• Respond promptly to guest requests and ensure their needs are met with professionalism and care.
• Monitor and replenish supplies in public restrooms and other designated areas.
• Report any maintenance issues or safety hazards to the relevant department.
• Work closely with the Housekeeping team to ensure seamless service across the hotel.

Skills

Strong communication skills

Attention to detail

Exceptional service

Job description

Overview

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

Surrounded by the capital’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city’s high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London’s famous sights.

Four Seasons Hotel London at Park Lane is looking to recruit a Housekeeping Attendant to join the team.

The Role

While this role will primarily focus on maintaining the highest standards of cleanliness in public areas, you will also have the flexibility to work as a Room Attendant when required.

What you’ll do

• Clean and maintain all public areas to the highest standards of hygiene and presentation
• Assist with guest room servicing when required
• Respond promptly to guest requests and ensure their needs are met with professionalism and care
• Monitor and replenish supplies in public restrooms and other designated areas
• Report any maintenance issues or safety hazards to the relevant department
• Work closely with the Housekeeping team to ensure seamless service across the hotel

What we are looking for

• At least one year’s experience in a similar role, ideally within a luxury hotel environment
• Strong communication skills with a good command of English, both written and spoken
• A genuine passion for delivering exceptional service and attention to detail
• Must possess the legal right to work in the UK

Benefits

• £36,000 package made up of F&B Service charge and salary.
• Up to 5% of your salary per annum as a bonus.
• Excellent Training and Career Development opportunities
• Up to 20 complimentary nights at any Four Seasons Hotels or Resort around the world with years of service.
• Free meals at Zest while on duty including fruits, coffee/tea and ice cream available throughout the day
• Holiday entitlement increases with years of service up to 33 days off
• Free Life Insurance while on duty.
• Opportunities to build a successful career with global potential
• Season Ticket Loan & cycle to work scheme
• Free Uniform dry cleaning available
• Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year.
• Access to Wagestream – a salary advance benefit
• Employee Recognition Programmes
• and many, many more surprises to discover!

We look forward to receiving your application!