Housekeeping Attendant

Four Seasons Hotels and Resorts; City Of London; On-site; GBP 36,000; Full time

Job summary

A luxury hotel in London is seeking a Housekeeping Attendant to maintain high cleanliness standards in guest areas. The ideal candidate has at least one year of experience in a similar role within a luxury hotel. Strong communication and attention to detail are essential. Attractive package with excellent training and career development opportunities.

Benefits

£36,000 package

Up to 5% bonus

Excellent training and career development

Complimentary nights at Four Seasons Hotels

Free meals while on duty

Holiday entitlement up to 33 days

Free life insurance

Season Ticket Loan and cycle to work scheme

Uniform dry cleaning

Annual employee parties and events

Salary advance benefit

Employee recognition programmes

Qualifications

• At least one year's experience in a similar role, ideally within a luxury hotel environment.
• Strong communication skills with a good command of English, both written and spoken.
• A genuine passion for delivering exceptional service and attention to detail.
• Must possess the legal right to work in the UK.

Responsibilities

• Clean and maintain all public areas to the highest standards of hygiene and presentation.
• Assist with guest room servicing when required.
• Respond promptly to guest requests and ensure their needs are met with professionalism and care.
• Monitor and replenish supplies in public restrooms and other designated areas.
• Report any maintenance issues or safety hazards to the relevant department.
• Work closely with the Housekeeping team to ensure seamless service across the hotel.

Skills

Communication skills

Attention to detail

Customer service

Job description

About Four Seasons

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

Surrounded by the capital's greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city's high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London's famous sights.

Four Seasons Hotel London at Park Lane is looking to recruit a Housekeeping Attendant to join the team.

While this role will primarily focus on maintaining the highest standards of cleanliness in public areas, you will also have the flexibility to work as a Room Attendant when required.

The Role of Housekeeping Attendant

As a Housekeeping Attendant, you will play a key role in ensuring that all public spaces and guest rooms reflect the luxury and attention to detail that Four Seasons is known for. You will maintain immaculate standards in lobbies, corridors, restrooms, and other guest-facing areas, while also supporting the wider housekeeping team as needed.

What you'll do

• Clean and maintain all public areas to the highest standards of hygiene and presentation
• Assist with guest room servicing when required
• Respond promptly to guest requests and ensure their needs are met with professionalism and care
• Monitor and replenish supplies in public restrooms and other designated areas
• Report any maintenance issues or safety hazards to the relevant department
• Work closely with the Housekeeping team to ensure seamless service across the hotel

What we are looking for

• At least one year's experience in a similar role, ideally within a luxury hotel environment
• Strong communication skills with a good command of English, both written and spoken
• A genuine passion for delivering exceptional service and attention to detail
• Must possess the legal right to work in the UK

Just some of the benefits Four Seasons Hotel London at Park Lane employees enjoy

• £36,000 package made up of F&B Service charge and salary.
• Up to 5% of your salary per annum as a bonus.
• Excellent Training and Career Development opportunities
• Up to 20 complimentary nights at any Four Seasons Hotels or Resort around the world with years of service.
• Free meals at Zest while on duty including fruits, coffee/tea and ice cream available throughout the day
• Holiday entitlement increases with years of service up to 33 days off
• Free Life Insurance while on duty.
• Opportunities to build a successful career with global potential
• Season Ticket Loan & cycle to work scheme
• Free Uniform dry cleaning available
• Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year.
• Access to Wagestream - a salary advance benefit
• Employee Recognition Programmes
• & many, many more surprises to discover!

We look forward to receiving your application!