Housekeeping Assistant - Part Time

Thornbury Castle Hotel Limited; West Yorkshire, Bristol; On-site; GBP 10,000 - 40,000; Part time

Job summary

Join a unique and beautifully restored Tudor Castle as a Housekeeping Assistant, where you will create memorable 5-star experiences for guests. This part-time role offers a supportive team environment, full training, and the chance to work in a truly historic setting. Enjoy benefits like an additional paid day off on your birthday, complimentary stays after probation, and discounts on accommodation and dining. If you have a passion for hospitality and attention to detail, this position is perfect for you.

Benefits

28 days holiday including bank holidays

Paid day off on your birthday

Complimentary stay after probation

Training programs

Staff and Family rates on accommodation

Uniform provided

Free parking available

Recognition programs

Qualifications

• Experience in housekeeping or cleaning roles preferred.
• Ability to work as part of a team and independently.

Responsibilities

• Ensure high standards of cleanliness in guest rooms and public areas.
• Engage with guests and report maintenance issues.

Skills

Cleaning Skills

Attention to Detail

Customer Engagement

Education

High School Diploma

Tools

Cleaning Equipment

Job description

Relais & Chateau at Thornbury Castle are seeking a Housekeeping Assistant to join our professional and hardworking Housekeeping Team. You will be working in a unique and beautifully restored Castle, creating truly memorable and impressive 5* experiences for our guests.

About Us

Set on 15 acres of beautiful land, Thornbury Castle Hotel is the only Tudor Castle operating as a hotel in England. The Castle has recently completed a multi-million pound refurbishment program bringing back to life the regal grandeur of its past. Located 20 minutes’ drive from Bristol, it offers 26 bedchambers and suites, an award-winning restaurant, bar and two unique meeting and conference spaces.

Our company goal is to deliver “refined and personalised hospitality” to enable our hotel to be a place where all guests can relax, enjoy themselves and have a break from normal life. To feel like royalty in a unique place with unique people.

Job Description

£12.42per hour

Part time permanent position – 20hours per week: 10:30am start to 2:30pm. 5 days a week, including weekends

May include one evening turndown shift per week

Ensuring bedrooms and bathrooms are cleaned to a high standard, including vacuuming, polishing and refreshing linen and towels.

Cleaning and tidying our public areas ready for the guests.

Restocking guest room supplies, including linen, amenities, and collaterals.

Engaging with guests where required.

Report any maintenance deficiencies to housekeeping manager.

Cleaning rooms can be physically demanding but you will receive full training and be surrounded by a supportive team.

Additional Information

An additional share of service charge and tips every month

28-days holiday including bank holidays (pro rata)

An additional paid day off on your birthday

Complimentary stay at the castle after 3 months passed probation period

Training programs via internal & external professionals and access to online training facilities

Staff and Family rates on hotel accommodation and discounts on food and beverage

Recognition programs

Access to online training facilities

Uniform provided and free parking available

CVs can be sent directly to [e-mail]