Housekeeping Assistant - Part Time

Thornbury Castle Hotel Limited; West Yorkshire, Bristol; On-site; GBP 10,000 - 40,000; Part time

Job summary

An established industry player is looking for a dedicated Housekeeping Assistant to join their professional team in a stunning Tudor Castle setting. This part-time role involves ensuring high cleaning standards in guest rooms and public areas while providing exceptional service to guests. The position offers a unique opportunity to work in a beautifully restored environment, contributing to memorable experiences for visitors. With comprehensive training, a supportive team, and attractive perks including additional holiday and complimentary stays, this is a fantastic opportunity for those passionate about hospitality and service excellence.

Benefits

Service charge and tips

28 days holiday including bank holidays

Paid day off on birthday

Complimentary stay after probation

Training programs

Staff and Family rates

Recognition programs

Uniform provided

Free parking

Qualifications

• Must be able to clean to a high standard and engage with guests.
• Full training provided, supportive team environment.

Responsibilities

• Clean bedrooms and bathrooms to a high standard.
• Restock guest room supplies and engage with guests.
• Report maintenance deficiencies to the housekeeping manager.

Skills

Attention to Detail

Customer Service

Time Management

Education

High School Diploma

Job description

Relais & Chateau at Thornbury Castle are seeking a Housekeeping Assistant to join our professional and hardworking Housekeeping Team. You will be working in a unique and beautifully restored Castle, creating truly memorable and impressive 5* experiences for our guests.

About Us

Set on 15 acres of beautiful land, Thornbury Castle Hotel is the only Tudor Castle operating as a hotel in England. The Castle has recently completed a multi-million pound refurbishment program bringing back to life the regal grandeur of its past. Located 20 minutes’ drive from Bristol, it offers 26 bedchambers and suites, an award-winning restaurant, bar and two unique meeting and conference spaces.

Our company goal is to deliver “refined and personalised hospitality” to enable our hotel to be a place where all guests can relax, enjoy themselves and have a break from normal life. To feel like royalty in a unique place with unique people.

Job Description

£11.92 per hour

Part time permanent position – 20 hours per week: 10:30am start to 2:30pm finish. 5 days a week, including weekends.

May include one evening turndown shift per week.

1. Ensuring bedrooms and bathrooms are cleaned to a high standard, including vacuuming, polishing and refreshing linen and towels.
2. Cleaning and tidying our public areas ready for the guests.
3. Restocking guest room supplies, including linen, amenities, and collaterals.
4. Engaging with guests where required.
5. Report any maintenance deficiencies to housekeeping manager.
6. Cleaning rooms can be physically demanding but you will receive full training and be surrounded by a supportive team.

Additional Information

1. An additional share of service charge and tips every month.
2. 28-days holiday including bank holidays (pro rata).
3. An additional paid day off on your birthday.
4. Complimentary stay at the castle after 3 months passed probation period.
5. Training programs via internal & external professionals and access to online training facilities.
6. Staff and Family rates on hotel accommodation and discounts on food and beverage.
7. Recognition programs.
8. Uniform provided and free parking available.