Housekeeping Assistant (Part Time)

Hilton Worldwide, Inc.; Croydon; On-site; Part time

Job summary

Join Hilton as a Housekeeping Assistant and play a key role in delivering exceptional cleanliness and guest experiences. Your responsibilities will include cleaning guest bedrooms and public areas, managing guest requests, and ensuring adherence to health and safety standards. As part of a supportive team in one of the UK's top workplaces, you'll have opportunities for personal development and enjoy various benefits.

Benefits

Uniform provided

Free and healthy meals on duty

Personal Development programmes

Team Member Travel Program

High street discounts

Discounted dental and health cover

Free Parking

Modern Team Member’s areas

Qualifications

• Responsible for cleanliness of public areas and guest rooms.
• Manage guest requests efficiently.
• Comply with health and safety regulations.

Responsibilities

• Clean guest bedrooms and bathrooms to high standards.
• Ensure cleanliness of public areas.
• Manage master keys and comply with security regulations.

Skills

Cleanliness

Environmental Awareness

Guest Service

Job description

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

Salary:£12.27 an hour – (Part Time role - 20 Hours a week)

A WORLD OF REWARDS

• Uniform provided
• Free and healthy meals when on duty
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• High street discounts: with Perks at Work
• Discounted dental and health cover
• Free Parking
• Modern and inclusive Team Member’s areas

What will I be doing?

As a Housekeeping Assistant, you are responsible for ensuring cleanliness of public areas to deliver an excellent Guest and Member experience. A Housekeeping Assistant will also be required to replace guest amenities and assist with guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Ensure cleanliness of public areas
• Clean guest bedrooms and bathrooms
• Vacuum rooms and corridors
• Change and replenish bed linen, towels and guest amenities in line with company guidelines
• Undertake regular deep cleaning tasks
• Restock and maintain trolley on daily basis
• Be environmentally aware
• Dispose of waste accordingly
• Carry out lost property procedures
• Manage guest requests in a timely and efficient manner
• Manage master keys in his/her possession
• Check public areas and toilets taking remedial action where necessary
• Comply with hotel security, fire regulations and all health and safety legislation
• Assist other departments wherever necessary and maintain good working relationships

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

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