Housekeeping Assistant Manager

Village Hotels; Cardiff; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading hotel group seeks an Assistant Housekeeping Manager to oversee the housekeeping team in Cardiff. This role requires a motivated leader with a keen eye for detail to ensure excellent service standards and cleanliness in our vibrant hotel environment.

Benefits

Complimentary Health and Wellness Membership

Discount on overnight stays

Discounts on food and drink

Flexible working hours

Financial wellbeing support

Qualifications

• Previous experience in a similar environment.
• Ability to drive cleanliness standards.
• Knowledge of health and safety compliance.

Responsibilities

• Support the Housekeeping Manager in team recruitment and training.
• Ensure high cleanliness standards are met.
• Lead and motivate the housekeeping team.

Skills

Leadership

Attention to Detail

Time Management

Job description

Our hotel Housekeeping teams play a critical role in ensuring our guests are wowed when they walk into our fabulous bedrooms. For us, cleanliness is key, and we look for housekeepers who leave no pillow unturned, no drawer unchecked, and no bed creased. As Assistant Housekeeping Manager, you will support the Housekeeping Manager in recruiting, leading, training, and motivating a talented team dedicated to delivering excellent service, with our customers at the heart of everything they do.

Work, Grow, Play! At Village Hotel Club, we embrace personality, individualism, and fun. We create lively, modern spaces for our guests to work, eat, relax, play, and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that sets us apart from the competition.

Join us and enjoy benefits such as:

• Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
• Discount on all overnight stays at Village Hotels, starting from £35 with a friend, including breakfast.
• Friends and Family discounted stays from £49 including breakfast.
• 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
• 30% discount in our Village Hotel Starbucks stores, on and off shift.
• Excellent training and development programs, including Rising Stars and Talent Academy.
• Innovative training methods using our Mobile Gaming platform.
• Discounts and cashback offers on many High Street Brands and Supermarkets.
• Well-being and Healthcare benefits, with monthly programmes to support mental health.
• Mental health first aiders and up to 2 mental health days annually.
• Financial wellbeing support and salary drawdown via Wagestream.
• Access to our Employee Assistance Programme for support and counselling.
• Flexible working hours.
• A fun, supportive, and inclusive work environment with regular team events.
• Reward and Recognition schemes, anniversary rewards, and company incentives.
• Electric car salary sacrifice scheme.
• Guaranteed day off on your birthday.
• Discounted Health Cash plan and Sick pay Insurance.
• Various BIG People Days to celebrate and support our employees and communities.
• Enhanced maternity and paternity benefits and pay.
• Company Pension scheme and Life Insurance.

And what we need from you:

• A motivational leader who thrives under pressure.
• A keen eye for detail — spotting differences and issues quickly.
• An understanding of delivering a fantastic first and last impression to guests.
• Ability to drive cleanliness standards across the hotel.
• Previous experience in a similar environment.
• Knowledge of H&S compliance.
• Willingness to support your team at any time.
• A hands-on approach — this is no office job!

Come and be part of something new and special — Work, Grow & Play the Village Way!