Housekeeping Assistant (Fixed Term)

Hilton Worldwide, Inc.; City Of London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality company is hiring a Housekeeping Assistant at their Croydon hotel. You will ensure the cleanliness of public areas and guest rooms while providing excellent service to guests. The ideal candidate will have strong attention to detail and good communication skills. Join a diverse team dedicated to creating memorable experiences.

Benefits

Uniform provided

Free meals when on duty

Personal Development programmes

Team Member Travel Program

High street discounts

Discounted dental and health cover

Free Parking

Qualifications

• Ability to maintain cleanliness of public areas and guest rooms.
• Experience in housekeeping is preferred but not required.
• Good communication skills to manage guest requests.

Responsibilities

• Ensure cleanliness of public areas.
• Clean guest bedrooms and bathrooms.
• Manage guest requests in a timely manner.

Skills

Attention to detail

Time management

Teamwork

Job description

Overview

Housekeeping Assistant (Fixed Term) – Job Number HOT0BY6K

Hilton Croydon Hotel, 101 Waddon Way, Purley Way Croydon CR9 4HH

Work Locations

Hilton Croydon Hotel, 101 Waddon Way, Purley Way Croydon CR9 4HH

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’S #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

A WORLD OF REWARDS

• Uniform provided
• Free and healthy meals when on duty
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( https://cr.hilton.com )
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• High street discounts: with Perks at Work
• Discounted dental and health cover
• Free Parking
• Modern and inclusive Team Member’s areas

What will I be doing?

As a Housekeeping Assistant, you are responsible for ensuring cleanliness of public areas to deliver an excellent Guest and Member experience. A Housekeeping Assistant will also be required to replace guest amenities and assist with guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Ensure cleanliness of public areas
• Clean guest bedrooms and bathrooms
• Vacuum rooms and corridors
• Change and replenish bed linen, towels and guest amenities in line with company guidelines
• Undertake regular deep cleaning tasks
• Restock and maintain trolley on daily basis
• Be environmentally aware
• Dispose of waste accordingly
• Carry out lost property procedures
• Manage guest requests in a timely and efficient manner
• Manage master keys in his/her possession
• Check public areas and toilets taking remedial action where necessary
• Comply with hotel security, fire regulations and all health and safety legislation
• Assist other departments wherever necessary and maintain good working relationships

Every job makes the stay.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

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