Housekeeping Assistant

Crest Hotels Group; West of England; Hybrid; GBP 18,000 - 21,000; Full time

Benefits offered by this job

50% off Food & Beverage in our hotels

Meals on duty provided

Access to Hospitality Rewards

Amenities: retail and dining discounts

Job summary

Arnos Manor Hotel is seeking a proactive Housekeeping Assistant to keep guest rooms and public areas spotless and welcoming. You will contribute to memorable guest experiences in a 17th-century listed building with charm and character.

The role reports to the Housekeeping Manager, with training provided for the right attitude. Join a team that values safety, detail, and excellent service for our guests.

Qualifications

• Excellent communication skills and professional manner.
• Excellent attention to detail.
• Self-motivated and proactive approach.

Responsibilities

• Ensure guest rooms and public areas are clean, comfortable and welcoming.
• Maintain high cleanliness standards to enhance guest experience.
• Be part of a team in a fast-paced hospitality environment.

Skills

Excellent communication

Attention to detail

Self-motivated & proactive

Job description

Arnos Manor Hotel is a beautifully unique 73 bedroom hotel bustling bar, restaurant and adaptable meeting and event space for 200 all within a beautifully unique listed building. Being built in the 17th century Arnos Manor has retained many of its original features and charming character.

The Role of Housekeeping Assistant

The Housekeeping Assistant will be responsible for being both pro-active and reactive in ensuring that all public areas and guest bedrooms are clean and welcoming at all times.

The Housekeeping Assistant will be responsible for maintaining cleanliness standards and ensuring guest bedrooms and public areas are cared for in line with process. The Housekeeping Assistant will be part of the team that provides a memorable experience for our guests with beautifully cleaned and welcoming bedrooms and guest areas whilst working safely at all times.

Fantastic organisation and adaptability with great time management are attributes required in the role. An eye for detail and for delivering memorable guest experiences for our guests make this a lovely role for someone who wants to make an impact on our guests.

The role of Housekeeping Assistant will report to the Housekeeping Manager and is ideal for someone who has strong demonstratable experience in housekeeping. However, we are happy to train and develop anyone who has the right attitude and wants to join our team!

Job Overview:

As a Housekeeping Assistant, you will play a vital role in ensuring that guest rooms and public areas are clean, comfortable, and welcoming. Your attention to detail and commitment to maintaining high cleanliness standards will enhance the overall guest experience. This role is perfect for individuals who take pride in their work and enjoy being part of a team in a fast-paced hospitality environment.

Experience & Qualifications

• Excellent communication skills and professional manner.
• Excellent attention to detail.
• Self-motivated and proactive approach.
• £60 BB per night for Friends and Family rate
• Celebration of milestone employment anniversaries
• 50% off Food & Beverage in our hotels
• Meals on duty provided
• Access to Hospitality Rewards
• Offerings from retail and dining discounts
• Employee Assistance Programme and same day on-line GP appointments