Housekeeping Assistant

The Tontine Hotel Limited; United Kingdom; Remote; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Company Pension

Company funded medical plan, including

Employee discounts on F&B and accom­mo

Job summary

The Tontine Hotel Limited in Peebles is seeking a Housekeeping Assistant to ensure clean and inviting guest rooms, bathrooms and public areas. You will support the team with bed linen changes, linen/towel replenishment and guest requests, maintaining brand standards and a courteous, professional approach.

Hours are typically 11.00am–4.00pm in a permanent, part-time role. The position includes benefits such as a pension, medical plan, and employee discounts on F&B and accommodation across the

Qualifications

• Experience in housekeeping or a similar role preferred.
• Able to work as part of a team and independently.
• Strong attention to detail and presentation standards.

Responsibilities

• Change and replenish bed linen, towels and guest amenities in line with brand standards.
• Clean bedroom, bathroom and toilet areas
• Clean public areas, including public toilets
• Collect used linen from various areas
• Return crockery and glassware to relevant departments
• Dealing with guests requirements
• Report areas that require maintenance
• Undertake regular deep cleaning tasks
• Restock and maintain trolley on daily basis
• Ensure you are polite and courteous to guests and have discretion at all times
• Be environmentally aware and dispose of waste according to hotel standards
• Comply with hotel security, fire regulations and all health and safety legislation
• Ensure adherence to quality expectations and standards
• Develop and maintain positive working relationships with others, support the team to reach common goals, and listen and respond appropriately to the concerns of other colleagues
• Prior experience in housekeeping or a similar role is preferred
• Knowledge of cleaning techniques, materials, and equipment
• Ability to work efficiently both independently and as part of a team
• Strong attention to detail and dedication to maintaining cleanliness standards
• Excellent time management skills to prioritize tasks effectively
• Hospitality industry experience is a plus
• Familiarity with hotel housekeeping practices is advantageous

Skills

Attention to detail

Customer care

Teamwork

Time management

Job description

We now have an opportunity for a Housekeeping Assistant to join us at our busy hotel in the heart of Peebles. As a Housekeeper, you will be responsible for ensuring a clean and inviting environment for our guests, contributing to their overall positive experience during their stay.

This is a customer-focused role, which provides full housekeeping services to all our hotel guests. The duties involve cleaning and maintaining guest bedrooms, bathrooms and public areas to the required hotel standard and to assist with any guest requests or queries.

Attention to detail, a focus on customer care and an excellent work ethic are all essential. The Housekeeping Assistant must be able to demonstrate a friendly and professional approach as well as immaculate presentation standards and strong attention to detail.

Pay & Reward:

Hours:Normally between 11.00am– 4.00pm
Contract:Permanent, part time hours
Salary:£12.71 per hour

We will alsoreward you with:

• Company Pension
• Company funded medical plan, including discounted shopping
• Employee discounts on F&B and accommodation throughout group

Job Description:

• Change and replenish bed linen, towels and guest amenities in line with brand standards
• Clean bedroom, bathroom and toiletareas
• Clean public areas, including public toilets
• Collect used linen from various areas
• Return crockery and glassware to relevant departments
• Dealing with guests requirements
• Report areas that require maintenance
• Undertake regular deep cleaning tasks
• Restock and maintain trolley on daily basis
• Ensure you are polite and courteous to guests and have discretion at all times
• Be environmentally aware and dispose of waste according to hotel standards
• Comply with hotel security, fire regulations and all health and safety legislation
• Ensure adherence to quality expectations and standards
• Develop and maintain positive working relationships with others, support the team to reach common goals, and listen and respond appropriately to the concerns of other colleagues
• Prior experience in housekeeping or a similar role is preferred
• Knowledge of cleaning techniques, materials, and equipment
• Ability to work efficiently both independently and as part of a team
• Strong attention to detail and dedication to maintaining cleanliness standards
• Excellent time management skills to prioritize tasks effectively
• Hospitality industry experience is a plus
• Familiarity with hotel housekeeping practices is advantageous

Reporting Lines:

• Reporting to the Housekeeping Supervisor on shift with direct reporting to the Front of House Manager.