Guest-Centric Housekeeping Associate

The Tontine Hotel Limited; United Kingdom; Remote; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Company Pension

Company funded medical plan, including

Employee discounts on F&B and accom­mo

Job summary

The Tontine Hotel Limited in Peebles is seeking a Housekeeping Assistant to ensure clean and inviting guest rooms, bathrooms and public areas. You will support the team with bed linen changes, linen/towel replenishment and guest requests, maintaining brand standards and a courteous, professional approach.

Hours are typically 11.00am–4.00pm in a permanent, part-time role. The position includes benefits such as a pension, medical plan, and employee discounts on F&B and accommodation across the

Qualifications

• Experience in housekeeping or a similar role preferred.
• Able to work as part of a team and independently.
• Strong attention to detail and presentation standards.

Responsibilities

• Change and replenish bed linen, towels and guest amenities in line with brand standards.
• Clean bedroom, bathroom and toilet areas
• Clean public areas, including public toilets
• Collect used linen from various areas
• Return crockery and glassware to relevant departments
• Dealing with guests requirements
• Report areas that require maintenance
• Undertake regular deep cleaning tasks
• Restock and maintain trolley on daily basis
• Ensure you are polite and courteous to guests and have discretion at all times
• Be environmentally aware and dispose of waste according to hotel standards
• Comply with hotel security, fire regulations and all health and safety legislation
• Ensure adherence to quality expectations and standards
• Develop and maintain positive working relationships with others, support the team to reach common goals, and listen and respond appropriately to the concerns of other colleagues
• Prior experience in housekeeping or a similar role is preferred
• Knowledge of cleaning techniques, materials, and equipment
• Ability to work efficiently both independently and as part of a team
• Strong attention to detail and dedication to maintaining cleanliness standards
• Excellent time management skills to prioritize tasks effectively
• Hospitality industry experience is a plus
• Familiarity with hotel housekeeping practices is advantageous

Skills

Attention to detail

Customer care

Teamwork

Time management

Job description

The Tontine Hotel Limited in Peebles is seeking a Housekeeping Assistant to ensure clean and inviting guest rooms, bathrooms and public areas. You will support the team with bed linen changes, linen/towel replenishment and guest requests, maintaining brand standards and a courteous, professional approach.

Hours are typically 11.00am–4.00pm in a permanent, part-time role. The position includes benefits such as a pension, medical plan, and employee discounts on F&B and accommodation across the