Housekeeping Assistant

Crieff Hydro Family of Hotels; Peebles; On-site; GBP 20,000 - 24,000; Full time

Job summary

A family-run hotel group in Peebles is seeking a dedicated Housekeeping team member. You'll ensure that our guests enjoy a clean and welcoming environment while providing exceptional customer service. Join a supportive team focused on growth and team spirit, with numerous benefits including discounted stays and meals.

Benefits

Free Meals on Shift

Accommodation may be available

30% off food and drinks

Discounted hotel stays from £30

Refer a Friend Bonus

Guest Mention Rewards

Career Progression opportunities

Wellbeing Support

Team events throughout the year

Qualifications

• Hardworking and committed to maintaining cleanliness standards.
• Ability to deliver exceptional customer service.
• Willingness to take pride in keeping the hotel spotless.

Responsibilities

• Ensure bedrooms and public areas are kept immaculate.
• Provide friendly and welcoming service to guests.
• Support the housekeeping team in daily tasks.

Skills

Exceptional customer service

Attention to detail

Teamwork

Job description

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Close knit team. Right in the heart of Peebles. Welcome to our neck of the woods.

Be part of the family...

We’re a family business through and through – family owned, family run, with a warm family welcome for guests and team alike. Our seven hotels are unique (quirky even) and set in three stunning Scottish locations. Some are big, some are small but all offer good food & drink, great beds and a ton of things to do.

We’re set right at the heart of the Scottish Borders and offer a great place to relax, unwind and magically shut off from the pressures of modern life. We’ve been welcoming guests for well over 100 years but today is home to 132 bedrooms, 3 places to eat, 6 function spaces, leisure club, spa and oodles of outdoor space.

About the role

You’ll be part of our busy Housekeeping Team with one of the most important jobs in the business – making sure our guests get a good night’s sleep! You’ll be hard working and committed to exceptional customer service. You’ll ensure our bedrooms and public areas are kept immaculate, achieving the highest standards of cleanliness and comfort for our guests.

We want our customers to be ‘wowed’ and believe everyone has their part to play in making this happen. So, as well as taking pride in ensuring our hotel is kept spotless, you’ll provide a friendly and welcoming service to all our guests at Peebles Hydro Hotel.

What you’ll get from us

• Accommodation may be available and can be discussed at interview.
• Free Meals on Shift– Stay fuelled and focused withdelicious staff mealswhile you work.
• Exclusive Discounts– Enjoy 30% off food, drinks and retail, discounted leisure membership and reduced rates on hotel activities.
• Team Rate Hotel Stays– Take time to recharge withdiscounted staysat all of our hotels from just £30 per night - where will you explore next?
• Refer a Friend Bonus – Earn up to £250-£500 for each successful team member or manager which you recommend to us.
• Guest Mention Rewards – Earn £5 every time a guest gives you a positive shoutout in a review.
• A Friendly & Supportive Team– Work in afun, welcoming environmentwhere team spirit and well-being are a priority.
• Grow with Us– We invest in our people. Whether you’re looking todevelop new skillsor take thenext step in your career, we’ll support you every step of the way.
• Career Progression– With seven hotels, multiple departments, and a wide range of roles, you’ll have plenty of opportunities togrow and explore new career paths.
• Leadership Development– Get access to ourBe A Leader programmeand develop the skills to take your career further.
• Wellbeing Support– Get 24/7 confidential supportvia theHealth Assured Employee Assistance Programme, covering mental health, finances, and more.
• Team Events & Annual Staff Party– We love to celebrate our people! Enjoy team events throughout the year and alegendary annual staff party.

Careers at the Crieff Hydro Family of Hotels

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Please note:This opportunitydoes not qualify for sponsorship. To be considered for this role, you must have theright to work in the UK.