Housekeeping Assistant

Norwich Theatre; Norwich; On-site; GBP 14,000 - 19,000; Full time

Job summary

Norwich Theatre is seeking Fixed Term Housekeeping Assistants for 2 November 2026 to 31 January 2027. The role supports the Cleaning Operations team across three buildings, covering early mornings, evenings and weekends, with seasonal bank holidays.

It offers a minimum 10 hours per week and potential for additional hours based on availability. Responsibilities include maintaining high standards of cleanliness in public and back-of-house areas, assisting during show times, and coordinating with

Responsibilities

• To carry out cleaning duties as required.
• Use stepladders when necessary with due regard to health & safety.
• Use approved cleaning materials in accordance with manufacturers' instructions and COSHH regulations.
• Care for all cleaning equipment and materials assigned to them.
• Carry out cleaning duties including mopping spills, bodily fluids and other substances.
• Report to the Supervisor any defects affecting security.
• Wear protective clothing provided.
• Clean public areas, offices and back of house; dust furniture and surfaces.
• Attend to laundering of towels.
• Liaise with Supervisor regarding building maintenance and repairs.
• Participate in team meetings and training (COSHH, Manual Handling, Step Ladder use).
• Follow current cleaning schedule and propose improvements.

Job description

We are recruiting for Fixed Term Housekeeping Assistants for the period of2nd November 2026 - 31st January 2027. The contract will offera minimum of 10 hours per weekwith the possibility of additonal hours based on availability. The shifts will cover early mornings, evenings, weekends across Monday to Sunday. Shifts will also include the seasonal bank holidays.

Housekeeping Assistant Role

The Housekeeping Assistant role will work as part of a team to maintain the required high standards of cleanliness and hygiene across our 3 buildings in all front and back of house areas.

Main Purpose of the Role

• To ensure all public areas are clean, hygienic and presentable at all times
• Support the Duty Management team at show times in cleaning role to ensure an visitor experience
• To ensure of back of house areas are clean, hygienic and presentable at all times; ready to receive visiting cast and companies

Key Responsibilities

• To carry out cleaning duties as required (see below for more details)
• Use stepladders when necessary and with due regard to the Health & Safety of themselves or others.
• Use approved cleaning materials in accordance with manufacturers printed instructions and COSHH Regulations.
• To be responsible for the care of all cleaning equipment and materials assigned to them.
• To carry out cleaning duties in relation to mopping up spills, bodily fluids and other such substances.
• Report to the Supervisor any defects seen, likely to affect security i.e. broken windows, window catches.
• To be aware of their responsibilities for the Health & Safety of themselves and others.
• Wear protective clothing provided
• Cleaning duties will include, but not be confined to, the following tasks:
  • Sweep / vacuum / buff all public areas and offices.
  • Collect and dispose of waste.
  • Sweep or mop sealed floors.
  • Dust all furniture, ledges, shelves, polishing where required.
  • Wash marks from walls.
  • Clean interior glassware.
  • Clean toilets and washrooms.
  • Attend to the laundering of towels.
• Liaising with the Supervisor regarding building maintenance and repair issues, including damage or failure of fixtures, fittings or appliances/machinery used on cleansing work.
• Participating in appropriate team meetings and training courses as required by the Cleaning Operations Manager e.g. COSHH, Manual Handling, Step Ladder use.
• Following the current cleaning schedule / plan and recommending changes required to improve it.
• Completing appropriate ad hoc duties as required

Please see the attached for the full role description and person specification.

Closing Date: Sunday 16th October 2026 (23:59)
Interviews are schedueled to take place Monday 19th October 2026.