Housekeeper Team Member

RBH; Aberdeen City; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a forward-thinking company that values its people and fosters a welcoming environment. As a Housekeeper, you will play a vital role in ensuring guest satisfaction by maintaining high cleanliness standards and creating a comfortable atmosphere. With a focus on teamwork and communication, you'll collaborate with various departments to enhance the guest experience. Enjoy a range of benefits including flexible working arrangements, course sponsorship, and discounted hotel rates. This is an exciting opportunity to contribute to a company recognized as one of the Top 30 Best Places to Work in Hospitality!

Benefits

Discounted hotel room rates

Enhanced maternity leave

Course sponsorship

30% F&B discount

Refer a Friend scheme

Flexible working arrangements

Wagestream

Life insurance

Employee assistance programme

Free meals on duty

Qualifications

• Commitment to high cleanliness standards.
• Ability to work efficiently during busy shifts.

Responsibilities

• Keep guest rooms and public areas spotless and welcoming.
• Follow health, safety, and cleanliness standards.

Skills

Detail-oriented

Strong communication skills

Team player

Organizational skills

Job description

Join Us

At RBH, we believe our people are our biggest assets and understand the value of putting them first. Our approach to diversity, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated among the Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey.

Our Hotel

Our Benefits

You will have access to a benefits package we believe truly works for our people:

• Discounted hotel room rates for you and your friends & family
• An additional day's holiday for your birthday
• Enhanced maternity, adoption & shared parental leave
• Course sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life insurance
• Employee assistance programme
• Social and wellness events and activities all year round
• Free meals on duty, saving you over £1000 per year

And much more!

A Day in the Life of a Housekeeper at Our Hotel

What you'll be doing:

• Keep guest rooms and public areas spotless and welcoming, creating a comfortable space guests love to return to.
• Clean, dust, vacuum, and polish with an eye for detail, making sure every room is guest-ready.
• Change linens, make beds, and refresh towels, keeping everything looking fresh and inviting.
• Replenish in-room amenities, from toiletries to tea and coffee, ensuring guests have everything they need.
• Report any maintenance issues or missing items promptly to keep rooms in top shape.
• Follow health, safety, and cleanliness standards, helping maintain a safe environment for guests and team members.
• Support with special requests, like setting up extra beds or delivering extra amenities, going the extra mile to make each stay memorable.
• Work closely with other departments, especially the front desk and maintenance, to deliver a seamless guest experience.

What We Need From You

• A keen eye for detail and a commitment to high cleanliness standards.
• A positive, can-do attitude, with a passion for creating a welcoming environment.
• Strong communication skills to coordinate with other team members and respond to guest needs.
• The ability to work efficiently, staying organized and focused during busy shifts.
• A team player who’s flexible and willing to help wherever needed to keep things running smoothly.

Equal Opportunities

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us.