Housekeeper – Student Accommodation

Student Roost; Newcastle upon Tyne; On-site; GBP 12,000 - 14,000; Part time

Job summary

Student Roost is hiring a Housekeeper in Newcastle, offering a part-time role with an average of 18.75 hours per week. The position includes DBS checking and a focus on delivering exceptional resident experiences, safety, and community support.

Based in Newcastle, you will contribute to a welcoming home environment for students, handle cleaning duties, stock control, and uphold Health & Safety standards while collaborating with a supportive team.

Qualifications

• Personable and approachable, with a focus on resident experience.
• Commitment to safety and safeguarding in a student accommodation setting.
• Team player who thrives in a supportive, collaborative environment.
• Strong organisational skills and attention to detail.
• Good communication and relationship-building with residents and colleagues.
• Enthusiasm, willingness to learn, and passion for great customer service.

Responsibilities

• Provide first class cleaning service to residents.
• Support residents and deliver a positive resident experience.
• Champion health & safety in daily operations.
• Lead on stock control and supplies.
• Contribute to an inclusive and supportive team culture.
• Seek opportunities for career growth within the role.

Skills

People person

Customer service

Safety first

Team player

Organised

Communication

Willingness to learn

Job description

Location: Newcastle 1, Newcastle Salary: £13,113.75 per annum

Hours: Average of 18.75 hours per week between 8am and 8pm.

Working Pattern: 4 days out of 7

About Student Roost

Student living is about so much more than just a room, it’s about feeling at home. As a Housekeeper, you’ll be at the heart of creating an exceptional experience for our residents, offering support, safety, and a sense of community throughout their journey with us.

What you’ll be doing:

• Providing first class cleaning service
• Customer experience & resident support
• Champion Health & Safety
• Leading on stock control
• Inclusive & supportive culture
• Opportunities for career growth
• Team experience
• More than just a job
• Benefits that support you

What We’re Looking For:

We’re not just looking for experience, we’re looking for the right attitude!

Skills & Qualities:

• A People Person - friendly, approachable, and great at building relationships
• Confident providing exceptional resident experience
• An unapologetic safety first approach
• A team player who thrives in a supportive and collaborative environment
• Organised and detail orientated, with strong communication skills
• No prior property experience? No problem! We're looking for enthusiasm, a willingness to learn, and a passion for great customer service
• Solutions orientated, with the ability to think on your feet
• An unwavering pride in your surroundings

If you’re passionate about delivering great housekeeping service and want to be part of a team that truly cares, we’d love to hear from you! Please note, successful applicants will be subject to a DBS check.

As a Disability Confident Committed Employer, we’re committed to building an inclusive, diverse, and supportive workplace where everyone can thrive. If you’re looking for a role where you can bring your whole self to work and help create a home away from home for students, we’d love to have you on board.