Housekeeper - Student Accommodation

Central Operations; Birmingham; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

25 days holiday plus bank holidays

Cycle-to-work scheme

Birthday leave

Exclusive discounts

Charity days

Opportunity to work towards a national

Job summary

Homes for Students is recruiting a Housekeeper for our Globe Works property in Birmingham. The role is 35 hours per week, focusing on keeping common areas clean to a high standard and ensuring a welcoming environment for residents and visitors.

You will perform planned and reactive cleaning across student buildings, kitchens, offices, communal areas and toilets, including replenishing consumables and supporting seasonal turnaround periods.

Qualifications

• Previous experience in a customer-focused environment.
• Excellent communication and ability to provide outstanding customer service.
• Effective teamwork with a flexible approach to work and colleagues.
• Ability to undertake manual work to a high standard.

Responsibilities

• Clean common areas of the property to a high standard.
• Carry out planned and reactive cleaning in student buildings, kitchens, offices and toilets.
• Replenish consumables to maintain hygiene standards.
• Support summer turnaround activities to prepare for new intake.

Skills

Customer-focused experience

Strong communication

Team player

Manual handling

Job description

Homes for Students is the UK’s leading independent provider of student accommodation.

We are looking for a Housekeeper to join our team at our Globe Works property based in Birmingham working 35hours per week. The role involves ensuring the common areas of the Property are cleaned to a high standard in order to provide a great first impression to our visitors and provide an excellent service to the students in residence.

You will be required to carry out planned and reactive cleaning duties in student buildings located throughout the Property, student kitchen areas, offices, communal and toilet areas including replenishing consumables to a high standard of hygiene. You will play a key role in our summer turnaround time when we say goodbye to one intake of students and prepare for the next.

Person Specification:

• Previous experience of a similar role in a customer-focused environment
• Ability to contribute to targets and deliver excellent results
• Excellent communication and ability to provide an outstanding customer service
• Effective team member with a flexible approach to work and colleagues
• Ability to undertake manual work to a high standard
• Commitment to undergo further training through operational requirements and personal staff development

What’s on offer:

• Generous holiday package of 25 days, plus bank holidays, to recharge and enjoy life outside of work. (pro rata for part time colleagues)
• Access to a range of exclusive retail discounts to make your money go further.
• Take your special day off! Enjoy your birthday with a well-deserved break from work.
• Stay active and eco-friendly with our cycle-to-work scheme.
• Make a difference in the community with 2 charity days per annum.
• Opportunity to work towards a nationally recognised qualification.

Homes for Students is an equal opportunity employer and a member of Inclusive Employers. We are able to grow and learn better together with a diverse team of employees, so we encourage applications from all backgrounds and communities, and we are more than happy to discuss any reasonable adjustments that you may require.