Housekeeper | Liverpool University Hospitals NHS Foundation Trust

Liverpool University Hospitals NHS Foundation Trust

Liverpool

On-site

GBP 21,000 - 26,000

Full time

2 days ago

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Job summary

Liverpool University Hospitals NHS Foundation Trust is seeking a Housekeeper to join the Critical Care team. The role covers coordination of patient facilities, ensuring a clean, safe, and comfortable environment in a busy 31-bed unit.

Duties include maintaining cleanliness, stocking PPE and supplies, reporting hazards, supporting patient comfort, and working with nursing, medical, estates, and supplies teams. The post holder will follow Trust policies and health and safety requirements.

Qualifications

Experience in ward housekeeping and maintaining hygiene standards.
Ability to follow infection control and COSHH guidelines.
Good communication with patients and staff.

Responsibilities

Assist with ward cleaning and ensure high standards.
Prepare and serve snacks and meals per patient needs.
Maintain ward environment, stock, and equipment.
Record keeping and reporting faults or hazards.

Skills

Cleaning

Stock control

Infection control

Communication with patients

Education

NHS Band 2 role experience

Job description

Housekeeper | Liverpool University Hospitals NHS Foundation Trust

Company:

Company: Liverpool University Hospitals NHS Foundation Trust

The post holder will work as an integral part of the Critical Care team. Critical Care is a busy 31 bedded unit. You will be responsible for the co-ordination of all patient facilities services in the ward areas and ensure a clean, safe and comfortable environment.

Maintain high standards of cleanliness throughout the Critical Care Unit

Report any concerns regarding cleanliness, maintenance, or infection risks to the nurse in charge.

Monitor stock levels of consumables including PPE, linen, cleaning products, and patient care items.

Replenish ward stock and storage areas as required.

Rotate stock to ensure items are within expiry dates.

Receive, unpack, and store deliveries safely and appropriately.

Inform senior staff of shortages or stock discrepancies.

Support patient comfort by maintaining a pleasant and organised environment.

Communicate courteously and respectfully with patients and visitors.

Check equipment for cleanliness and report faults promptly.

Ensure equipment is stored safely and appropriately.

Assist with locating equipment required for patient care.

Comply with all Health and Safety regulations and Trust policies.

Promptly report hazards, incidents, near misses, defects, or accidents.

Adhere to manual handling and COSHH requirements.

Ensure emergency exits and access routes remain clear.

Work closely with nursing, medical, domestic, estates, and supplies teams

Complete cleaning records and checklists accurately.

Maintain stock records where required.

Ensure all documentation is completed in accordance with Trust standards.

Participate in mandatory training and updates

Undertake any other duties appropriate to the Band 2 Housekeeper role as requested by the line manager.

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Women’s Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. TheRoyal Liverpool University Hospitalis the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

For roles at Liverpool Women’s, visit theircareers page.

Specific Duties

Cleaning

To assist in monitoring and maintaining cleaning standards on the ward.
To carry out spot cleaning to ensure spillages are dealt with swiftly and efficiently.
To ensure general and specialist equipment, e.g. drip stands, incubators and commodes are cleaned on a regular basis as per cleaning policy.
To ensure the ward is safe and tidy at all times, e.g. remove clutter, tidy notice boards, signage, etc.
To maintain upkeep of patients’ bed areas.
To identify any problems with cleanliness and report to the Nurse in Charge.
To ensure specialist cleaning of surfaces and furnishings.
To ensure isolation nursing areas are cleaned appropriate.

Catering

To prepare and serve hot/cold snacks (e.g. toast) as requested – offering a 24-hour snack service.
To serve meals in conjunction with the nursing team, ensuring patients intake is known and that their dietary needs are met.
To provide eating assistance, e.g. cutting up food, placing food within reach, encouraging patients to eat.
To prepare hot/cold beverages including appropriate trolley/equipment.
To prepare areas where food and beverages are served/consumed to ensure a pleasant environment for patients.
To wash all equipment/utensils used in preparation, regenerating, serving and consuming food and beverages.
To take responsibility for the ward kitchen, ensuring it is clean at all times, e.g. discarding out-of-date food, stock rotation.
To ensure refrigerated food is labelled and stored correctly as per policy.
To ensure that discharged and newly-admitted patients’ meal requirements are actioned in conjunction with the ward nurse.
To co-ordinate extra meal requirements that may arise.
To ensure patients whose fluid intake is not medically restricted have access to fresh water (e.g. jugs and glasses).

Maintaining the Environment

To carry out monitoring of service delivery especially related to cleaning, food, linen and the environment at the agreed frequency.
To inform the ward sister of outcomes of monitoring and agree action plans ensuring action is taken.
To manage the ward’s defect call log book, ensuring all defects are logged, reported, recorded and closed down as appropriate.
To monitor and co-ordinate other ad hoc maintenance, liaising with the support service helpdesk as required for other services.
To provide household maintenance checks in line with local policy,report any defects where necessary.
To carry out regular equipment monitoring in accordance with procedures.
To transport and dispose of clinical, domestic e.g. taking waste to the ward disposal area.
To monitor the access and security and use of premises and facilities.
To ensure the patient’s bed space/room is respected tidy and safe including .
To respect the privacy and dignity of patients whilst carrying out housekeeping duties.
To maintain the safety of people’s property and belongings.
To minimise the potential for adverse behaviour and security breaches.
To use communication skills to manage any aggressive and abusive behaviour.
To ensure equipment to be returned for reprocessing is stored safely.

General

To receive, welcome and guide visitors on the ward, liaising with other staff as appropriate.
To transport equipment, consumables and written information as required.
To maintain and update paper-based records and information as required.
To respond to requests for general information.
To receive and pass on information to others, maintaining confidentiality.
To report complaints and take appropriate action.
To assist with training of staff involved with ward housekeeping services into ward routines to achieve required standards
To be aware of any new food hygiene standards, changes to waste categorisation etc.

This advert closes on Monday 16 Nov 2026

Liverpool University Hospitals NHS Foundation Trust

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