Housekeeper - Horse & Groom Charlton

Butcombe Group; Malmesbury; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading hospitality brand is seeking a dedicated Housekeeper to join their team at The Horse & Groom. This role focuses on maintaining high housekeeping standards and creating exceptional guest experiences in a historic, award-winning pub setting.

Benefits

Access to retailer cashback via Liberation Life

50% off food on shift

Industry-leading training and development

Support for mental health and Employee Assistance Program

Team events and parties

Qualifications

• Experience in housekeeping or hospitality is preferred.
• Strong commitment to maintaining high standards.

Responsibilities

• Maintain cleanliness and hygiene standards within the pub.
• Provide exceptional guest experiences through attention to detail.

Skills

Attention to detail

Customer service

Teamwork

Job description

We are a bold, award-winning business proud to empower our teams with autonomy to operate premium, fun businesses that ‘wow’ our customers within an industry-leading environment. We run friendly, welcoming, and positive pubs with high standards and a different approach, always striving to be the best we can be.

We are seeking a Housekeeper to join our team. This role embodies our hospitality values: maintaining the highest standards and going the extra mile to create an exceptional guest experience.

The Horse & Groom, dating back to the 16th century, is a grade II-listed pub and inn located in Charlton, near Malmesbury. It features a tree-sheltered lawn, paddock, original flagstone floors, an open log fire, award-winning Butcombe beer, and seasonal pub classics.

With five boutique bedrooms and a large beer garden, it offers a perfect rural escape.

What’s in it for you?

• The opportunity to work for an award-winning business, recognized as Best Food Offer (2019 & 2020) and Best Managed Pub Company (2021) at The UK Publican Awards.
• Access to Liberation Life, a platform offering cashback with major retailers, savings on holidays, groceries, gifts, and more.
• Experience working in a diverse, eclectic company with opportunities to contribute ideas and develop across various food offers.
• A competitive hourly rate plus an equal share of tips.
• Industry-leading training and development through our ‘Pillars of Progression’ programme.
• Support and coaching from talented managers.
• Investment in our properties and tools to help you succeed.
• Team events, parties, training courses, supplier relationships, and industry-leading rewards, discounts, including 50% off food on shift.
• A caring employer committed to mental health awareness, supporting initiatives like the Burnt Chef Project, and providing a 24/7 Employee Assistance Program.