The Housekeeper post sits on Hatton ward, a busy surgical admission ward at South Warwickshire University NHS Foundation Trust that takes patients from Urology, General surgery and ENT. The work centres on ordering and managing stock and stationery, keeping the ward clean and safe, and supporting nursing staff with telephone cover during ward rounds. Distinct features include helping resolve cleaning, nursing and estates audit findings, some admin on Lorenzo, and regular shift and weekend work. Candidates must also be able to change duties at short notice.
What the job involves
- Order and manage ward stock and stationery using Integra
- Carry out compliance checks, including oxygen and suction checks and PAT test dates
- Keep the ward clean, safe and comfortable, including lockers, bedside tables, nursing equipment, trolleys and the sluice
- Support nursing staff with patient food ordering, meal service, feeding assistance and nutrition charts
- Take responsibility for the ward pantry, ward fridge temperature monitoring and clearing out-of-date items from the drug and staff fridges
- Monitor cleaning, food, linen and environment service, and report maintenance issues and response times
- Help resolve issues raised in cleaning, nursing and estates audits
- Answer the ward telephone during ward rounds and welcome visitors
- Clean and prepare bed areas after discharge, assist with bed making and clean commodes regularly
- Work with the cleaning team on floor cleaning day, advising on equipment and supervising patient movement safely and with dignity
- Carry out admin on the trust computer system, including filing records, printing labels, ordering notes and admitting patients
- Maintain patient privacy, dignity and confidentiality, and respond to patient concerns through nursing staff
Qualifications
- 4 GCSEs or equivalent
- Literacy and numeracy skills
Experience
- Experience dealing with the general public
Skills & knowledge
- Awareness of patient confidentiality
- Time management
- Good communication and written skills
- Awareness of housekeeping in a healthcare setting
- Good organisational skills
- Working independently and prioritising workload
Other
- Working effectively as a team member
- Expressing self clearly and confidently, verbally and in writing
- Adapting to changing circumstances
- Achieving personal objectives
- Working shifts and weekends
- Changing duties at short notice
Nice to have
- IT skills
- Customer care course
- Basic food hygiene
- Clerical experience
- Previous experience of stock ordering
- An understanding of the NHS
- Awareness of current NHS issues and priorities