Housekeeper – Full time (Permanent)

River Dart Country Park; Week St Mary; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Statutory pension

28 days holiday entitlement

Free entry to the Park on days off

20% food discount

Discounted camping for you and your

Job summary

River Dart Country Park in Dartmoor, Devon, is seeking a Housekeeper to maintain cleanliness across B&B rooms, visitor areas, the campsite, and the wedding venue. This permanent, 40-hour-per-week role includes flexible shifts with weekends and starts from October (or by agreement).

The successful applicant will bring excellent customer service, previous housekeeping experience, and the ability to work to schedules while upholding high service standards.

Qualifications

• Excellent customer service and communication skills.
• Previous housekeeping experience.
• Able to interact professionally with colleagues and customers.
• Commitment to providing high service standards.
• Ability to work to schedules and deadlines.

Responsibilities

• Maintain a high level of cleanliness across the site, including B&B rooms, day visitor areas, campsite facilities, and the wedding venue.
• Help with enquiries and problems that may arise in a friendly, helpful manner.
• Ensure residential guests adhere to company rules, regulations, and terms and conditions by reporting any concerns to the Housekeeping Manager or General Manager.
• Adhere to, and promote company risk assessments and health & safety policies.
• Repair or report any equipment faults to the Housekeeping Manager/General Manager.
• Liaise closely with other departments to ensure cleanliness and appearance standards are met.
• Completing necessary Paperwork.

Skills

Customer service

Communication

Housekeeping experience

Professional interaction

Time management

Job description

Housekeeper – River Dart Country Park

Location: River Dart Country Park, Dartmoor, Devon, TQ13 7NP

Job Type: Permanent – 40 hours per week

Pay: Dependent on age, qualifications, and experience

Working Pattern: Flexible shift pattern including weekends

Qualifications/Experience: Full driving licence and first aid certificate desirable but not essential

Start Date: From Monday 5th October (or by agreement)

Interview Dates: By arrangement

About The Role

This is a fantastic opportunity to join our friendly team at River Dart Country Park as a Housekeeper. Set within 90 acres of parkland in Dartmoor National Park, River Dart Country Park is one of Devon’s best-loved family attractions and campsites. The Park features a campsite, bed and breakfast accommodation, extensive play areas, and is also a popular venue for corporate events and weddings. We are a multi-award-winning business, committed to maintaining the highest standards. If you have the skills, dedication, and passion, we’d love you to join our team.

Main Responsibilities

• Maintain a high level of cleanliness across the site, including B&B rooms, day visitor areas, campsite facilities, and the wedding venue.
• Help with enquiries and problems that may arise in a friendly, helpful manner.
• Ensure residential guests adhere to company rules, regulations, and terms and conditions by reporting any concerns to the Housekeeping Manager or General Manager.
• Adhere to, and promote company risk assessments and health & safety policies.
• Repair or report any equipment faults to the Housekeeping Manager/General Manager.
• Liaise closely with other departments to ensure cleanliness and appearance standards are met.
• Completing necessary Paperwork.

Skills & Experience

• Excellent customer service and communication skills.
• Previous Housekeeping experience.
• Able to interact professionally with colleagues and customers.
• Commitment to providing high service standards.
• Ability to work to schedules and deadlines.

Personal Attributes

• Honest and trustworthy.
• Able to work as part of a team as well as unsupervised.
• Hard-working and committed.
• Calm and effective problem-solving.
• Excellent timekeeping.
• Able to prioritise tasks in order of importance.
• Must have a well-motivated, flexible, friendly, and enthusiastic approach to work.
• High standard of personal hygiene and smart appearance.

General Expectations

• Take reasonable care for the health and safety of yourself and others.
• Work in accordance with the Country Park’s environmental policy.
• In addition, all employees are expected to work to River Dart Country Park policies and terms of employment.

The Successful Candidate Will Benefit From

• Statutory pension.
• 28 days holiday entitlement.
• Free entry to the Park on days off.
• 20% food discount.
• Discounted camping for you and your family.
• Free use of Dartmoor Bike Park.