Housekeeper – Full time (Permanent)

River Dart; Devon and Torbay; Remote; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Statutory pension

28 days holiday entitlement

Free park entry on days off

20% food discount

Discounted camping for you and family

Free use of Dartmoor Bike Park

Job summary

River Dart Country Park is seeking a Housekeeper to join our friendly team on Dartmoor, Devon. The role focuses on maintaining a high level of cleanliness for B&B rooms, visitor areas, campsite facilities and the wedding venue.

We offer flexible shifts including weekends; driving licence and first aid are desirable but not essential. Join a multi-award-winning park committed to high standards and a welcoming guest experience.

Qualifications

• Excellent customer service and communication skills.
• Able to interact professionally with colleagues and customers.
• Commitment to providing high service standards.
• Ability to work to schedules and deadlines.

Responsibilities

• Maintain a high level of cleanliness across the site, including B&B rooms, day visitor areas, campsite facilities, and the wedding venue.
• Help with enquiries and problems in a friendly, helpful manner.
• Ensure residential guests adhere to company rules and report concerns to management.
• Adhere to and promote risk assessments and health & safety policies.
• Repair or report equipment faults to Housekeeping Manager/General Manager.
• Liaise with other departments to meet cleanliness and appearance standards.
• Complete necessary paperwork.

Skills

Customer service

Communication

Service standards

Time management

Education

Full driving licence

First aid certificate (desirable)

Job description

Location: River Dart Country Park, Dartmoor, Devon, TQ13 7NP
Job Type: Permanent - 40 hours per week
Pay: Dependent on age, qualifications, and experience
Working Pattern: Flexible shift pattern including weekends
Qualifications/Experience: Full driving licence and first aid certificate desirable but not essential
Start Date: From Monday 5th October (or by agreement)
Interview Dates: By arrangement

About the Role

This is a fantastic opportunity to join our friendly team at River Dart Country Park as a
Housekeeper.

Set within 90 acres of parkland in Dartmoor National Park, River Dart Country Park is one of Devon’s best-loved family attractions and campsites. The Park features a campsite, bed and breakfast accommodation, extensive play areas, and is also a popular venue for corporate events and weddings.

We are a multi-award-winning business, committed to maintaining the highest standards. If you have the skills, dedication, and passion, we’d love you to join our team.

Main Responsibilities

• Maintain a high level of cleanliness across the site, including B&B rooms, day visitor areas, campsite facilities, and the wedding venue.
• Help with enquiries and problems that may arise in a friendly, helpful manner.
• Ensure residential guests adhere to company rules, regulations, and terms and conditions by reporting any concerns to the Housekeeping Manager or General Manager.
• Adhere to, and promote company risk assessments and health & safety policies.
• Repair or report any equipment faults to the Housekeeping Manager/General Manager.
• Liaise closely with other departments to ensure cleanliness and appearance standards are met.
• Completing necessary Paperwork.

Skills & Experience

• Excellent customer service and communication skills.
• Able to interact professionally with colleagues and customers.
• Commitment to providing high service standards.
• Ability to work to schedules and deadlines.

Personal Attributes

• Honest and trustworthy.
• Able to work as part of a team as well as unsupervised.
• Hard-working and committed.
• Calm and effective problem-solving.
• Able to prioritise tasks in order of importance.
• Must have a well-motivated, flexible, friendly, and enthusiastic approach to work.
• High standard of personal hygiene and smart appearance.
• Take reasonable care for the health and safety of yourself and others.
• Work in accordance with the Country Park’s environmental policy.
• In addition, all employees are expected to work to River Dart Country Park policies and terms of employment.

The successful candidate will benefit from:

• Statutory pension.
• 28 days holiday entitlement.
• Free entry to the Park on days off.
• 20% food discount.
• Discounted camping for you and your family.
• Free use of Dartmoor Bike Park.

OPENING TIMES

Park is open 10am - dusk on selected dates. Last entry 3pm.