Housekeeper - Emergency Department

NHS; Doncaster; On-site; GBP 18,000 - 22,000; Full time

Job summary

A healthcare provider in Doncaster is seeking a Housekeeper for its Emergency Department. The role requires excellent communication skills, the ability to prioritise tasks under supervision, and a flexible approach to work. Ideal candidates will have experience in customer care and maintain cleanliness in a clinical environment. The position offers a chance to contribute significantly to patient experience and is open to applicants from diverse backgrounds.

Benefits

Extensive range of learning opportunities

NHS Pension Scheme

Generous holiday entitlement

Health and wellbeing support

NHS Car Lease schemes

Discounts on restaurants and shopping

Qualifications

• Demonstrates understanding of the role outlined in the Job description.
• Previous experience of professional cleaning, catering, or portering services.
• Communicates clearly in writing.

Responsibilities

• Ensure facilities in the department are clean, safe, and comfortable.
• Liaise with catering and nursing teams.
• Prioritise own workload under supervision.

Skills

Excellent communication skills

Organisational skills

Ability to work under non-direct supervision

Customer care experience

Flexible approach to work

Education

Basic Food Hygiene Certificate

Tools

IT systems (e.g. tele tracking, datix)

Job description

Overview

Doncaster & Bassetlaw Teaching Hospitals NHS FT

Housekeeper - Emergency Department

The closing date is 01 October 2025

An exciting opportunity has arisen for a highly enthusiastic and energetic individual to join as a Housekeeper in the Emergency Department. The post holder will be required to cover 7 days per week on a shift basis.

The Housekeeper will work as an integral part of the Department.

Main duties of the job

Successful individuals will need to be able to work with the Lead Nurse to ensure that all facilities in the department are conducive to a clean, safe and comfortable environment.

Excellent communication skills are vital as the role includes liaising with Catering department, Estates and Facilities and working closely with the nursing team. Great organisational and IT skills are required to work under non-direct supervision to prioritise your own workload. It is necessary to have a flexible approach within this role and be able to respond appropriately to the demands of an ever changing workload.

The successful applicant will have the opportunity to make a significant contribution to the patient experience on the ward so previous experience with customer care would be ideal.

About us

DBTH is one of Yorkshire's Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.

At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions.

As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.

Benefits

We offer a range of benefits to support our people including:

• Extensive range of learning opportunities
• NHS Pension Scheme
• Generous holiday entitlement in line with Terms & Conditions
• Comprehensive health and wellbeing support
• NHS Car Lease schemes and a range of salary sacrifice scheme
• Discounts on restaurants, getaways, shopping and finance through external providers

Job responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read this document carefully. Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Knowledge and Experience

• Demonstrates understanding of the role outlined in the Job description
• Previous experience of professional cleaning, catering, portering services, working with the public, e.g. retail.
• Use of IT systems e.g. tele tracking, datix

Qualifications / Training

• Numerate and literate
• Communicates clearly in writing
• Basic Food Hygiene Certificate
• Evidence of development, skills, knowledge and abilities
• Understanding of safe moving and handling practices

Personal Attributes and Skills

• Can communicate verbally with others clearly & courteously
• Polite, reliable, responsible
• Able to work under own initiative within outlined duties
• Able to prioritise outlined duties
• Punctual and able to manage own time within outlined duties
• Flexible - can adapt in cases of high clinical demand on the clinical teams/department (e.g. ad hoc)
• Understands how to maintain good working relationships
• Can demonstrate an understanding of the importance of cleaning.
• Can demonstrate an understanding of Health & Safety, COSHH regulations, Infection Prevention control and Risk assessment
• Give practical examples of safe practices.
• Understanding of effective stock control

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Doncaster & Bassetlaw Teaching Hospitals NHS FT