Housekeeper / Cleaner - Service Excellence

Center Parcs UK & Ireland; Penrith; On-site; GBP 10,000 - 40,000; Part time

Job summary

An established industry player is seeking dedicated Housekeepers to join their team in beautiful forest locations. This part-time role offers the chance to contribute to a high-quality guest experience through cleaning and guest interaction. With full training provided and a supportive team environment, this position is perfect for those who value cleanliness and teamwork. Enjoy unique benefits such as leisure facility access and career development opportunities while working in a vibrant and welcoming atmosphere. If you’re ready to make a difference, this could be the ideal job for you.

Benefits

Colleague Bonus Scheme

Pension Scheme with Life Assurance

Colleague Recognition and Reward Scheme

Free use of leisure facilities

Discounted Center Parcs breaks

20% discount in restaurants and retail

Access to Perks at Work Portal

Employee Assistance Program

Career development opportunities

Qualifications

• No prior cleaning experience required, full training provided.
• Must be able to commute reliably to the location.

Responsibilities

• Perform cleaning duties in accommodation units.
• Liaise with guests to ensure a memorable stay.

Skills

Awareness of cleanliness standards

Problem-solving skills

Communication skills

Attention to detail

Teamwork

Job description

Welcome to Center Parcs – the number one choice for short break holidays, employing a team of over 10,000 people across six separate villages located in the UK and Ireland. Working together to create memorable moments in beautiful forest locations, we’re proud of the reputation we’ve built for delivering unique family focused experiences to an increasing number of guests.

Service Excellence is a multi-functional, centralised service that sits within Housekeeping Accommodation. It’s directly accountable for a range of key operational tasks and activities, and your input in this Division will have a visible and measurable impact on the continuing delivery of a high-quality guest experience.

HOUSEKEEPER / CLEANER– SERVICE EXCELLENCE | £12.37 per hour

This role involves carrying out cleaning duties in our accommodation units, this could include stripping and making beds, cleaning bathrooms and kitchens, dusting, vacuuming, and sweeping patios. You will also be liaising with our guests to ensure swift service recovery to aid a memorable stay as well as the preparation and upkeep of zone bases after change over days.

Please note that to apply for a role with us, you must be able to reliably commute to Center Parcs Whinfell Forest (CA10 2DW) as it is not easily accessible by public transport. If you plan to use public transport, please follow this link for a realistic overview of your commute: Plan Your Journey

HOURS OF WORK

This is a part-time role, working 83 hours per 4 week period - Every Saturday & Sunday working 10:00 - 19:00 plus 1 alternate mid week day working 11:00 - 19:00.

• No transport is provided for the role *
  
  

About You

You don’t need any experience in cleaning as full training will be provided and you will be surrounded by a supportive team.

If you can bring the following qualities and skills then we’d love to hear from you:

• An awareness of general standards of cleanliness
• Pre-empts problems and seeks to find solutions
• Good communication skills – confident to talk to guests and your colleagues
• Excellent attention to detail
• Friendly, genuine and warm
• Works well with others in a team
  
  

About The Benefits

Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:

• Colleague Bonus Scheme
• Pension Scheme with Life Assurance
• Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
• Free use of our leisure facilities
• Discounted Center Parcs breaks
• 20% discount in our restaurant and retail outlets
• Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
• An Employee Assistance Program - providing support on financial, health and legal matters
• Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications
  
  

If this sounds like your ideal job, then we’d love to see your application.

Closing date: 20th May 2025 at 12 Noon

Interviews to be held: 22nd May 2025

Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

Follow us - Facebook | LinkedIn At Center Parcs, everyone’s welcome.

At Center Parcs, everyone’s welcome.

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.

We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.