Housekeeper - Brighton i360

Brighton i360; Brighton, London; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player in the heart of Brighton is seeking a dedicated House Keeper to join their team. In this role, you will play a vital part in maintaining the cleanliness and hygiene of a popular visitor attraction, ensuring that guests enjoy a pristine environment. Your responsibilities will include thorough cleaning of various areas, providing excellent customer service, and adhering to health and safety regulations. If you have a keen eye for detail and a passion for hospitality, this opportunity is perfect for you to contribute to unforgettable guest experiences.

Qualifications

• Previous experience in a cleaning or housekeeping role is essential.
• Understanding of hygiene and safety practices is required.

Responsibilities

• Maintain cleanliness throughout the entire space including toilets and retail areas.
• Assist guests and report maintenance issues to ensure a welcoming environment.

Skills

Cleaning Skills

Customer Service

Health and Safety Compliance

Team Collaboration

Education

Experience in Cleaning or Housekeeping

Understanding of Hygiene Practices

Job description

House Keeper - £12.50 per hour

The Brighton i360 is a leading visitor attraction in Brighton, offering unique experiences for guests of all ages. We aim to create unforgettable moments by delivering world-class service, innovative experiences, and seamless operations.

As a valued member of the Housekeeping Crew, you will be responsible for maintaining the highest standard of cleaning throughout the entire space. This includes the vertical cable car (Pod), Beach Building & Upper Deck as well as the external terraces.

Hospitality skills are also an essential aspect to this role. You are customer facing and are providing help and assistance so that space remains inviting, informative and sanitary for our customers alongside all other teams.

Key Responsibilities

Cleaning & Maintenance

• Daily full cleans of front and back of house before and after the operation.
• Demonstration of cleaning skill - experience of full and deep cleaning is essential.
• Lone and group work is required.
• Lifting and Manual Handling abilities are required.
• Understanding of COSHH is required.
• Cleaning in toilets (WC’s), retail spaces, food preparation areas; cleaning of glass and concrete.
• Cleaning at 138 Meters (450ft).

Guest Experience & Customer Service

• Maintain a welcoming and tidy environment to enhance the visitor experience.
• Assist guests with enquiries and provide courteous interactions when required.
• Report any maintenance issues or potential hazards to the appropriate department.

Health, Safety & Compliance

• Adhere to health and safety regulations, ensuring a safe environment for guests and colleagues.
• Lifting and Manual Handling abilities are required.
• Follow COSHH (Control of Substances Hazardous to Health) guidelines for the handling of cleaning chemicals.
• Participate in routine safety inspections and report any concerns to management.

Team Collaboration

• Communicating with all departments via radio communication.
• Working Alongside all departments as part of Facilities and Maintenance Teams.
• Performing said duties with a high level of physical and verbal presentation.
• A flexible and willing attitude is essential.

Behaviours

• Guest-Focused: Committed to creating a clean and welcoming environment.
• Positive Attitude: Maintains a professional and proactive approach.
• Detail-Oriented: Ensures thorough and high-quality cleaning standards.
• Team Player: Works collaboratively with colleagues across departments.

Essential Skills & Experience

• Previous experience in a cleaning or housekeeping role.
• Understanding of hygiene and safety practices.
• Ability to work in a physically demanding role, including standing for long periods.
• Flexibility to work evenings, weekends, and holidays as required.

Desirable Skills & Experience

• Experience in a high-footfall environment such as attractions, hotels, or hospitality settings.
• Knowledge of COSHH regulations.