Housekeeper (Bank) - Weekends

TN United Kingdom; Kettering; On-site; GBP 20,000 - 24,000; Full time

Job summary

An established industry player is seeking dedicated individuals to maintain a clean and safe environment for residents. This role involves ensuring that both home and communal areas meet high standards of cleanliness while adhering to health and safety procedures. The ideal candidate will possess strong interpersonal skills, the ability to work independently and as part of a team, and a commitment to enhancing the quality of life for older adults. Join a not-for-profit organization that invests in its people and provides a rewarding environment, with opportunities for personal and professional development.

Benefits

Gym and fitness discounts

Mental health support

Flexible working options

Pension plan

Savings and financial advice

Discounts on shopping and technology

Ongoing personal development

Leadership Pathways online resources

Career progression opportunities

Qualifications

• Experience in customer service and cleaning is desirable.
• Understanding of health and safety procedures is essential.

Responsibilities

• Ensure cleanliness and safety for customers in their home or communal areas.
• Follow health and safety procedures while using cleaning products.

Skills

Customer service NVQ2

Cleaning experience

Time management

Interpersonal skills

Teamwork

Prioritization

Education

NVQ2 in Customer Service

Job description

Social network you want to login/join with:

Client:

Anchor Hanover

Location:

Kettering, United Kingdom

Job Category:

Hospitality

EU work permit required:

Yes

Job Reference:

378745f742c2

Job Views:

4

Posted:

02.05.2025

Expiry Date:

16.06.2025

Job Description:

Reporting into the Location Manager responsibilities will include:

• Ensuring that the location is clean, pleasant and safe for customers in either their home environment or communal areas. Ensuring that cleaning products are used effectively, with instructions and health and safety procedures being followed at all times.

Required knowledge & experience:

• Customer service NVQ2 would be advantageous.
• Previous cleaning experience and knowledge is desirable.
• Use of cleaning products in a safe manner.
• Knowledge of cleaning procedures including use of equipment e.g. carpet cleaners.
• Understanding of data protection and confidentiality and the safeguarding of vulnerable adults.
• Health & safety in the workplace including Control of Substances Harmful to Health (COSHH).

Required skills:

• Well organized with good time management skills.
• Strong interpersonal and empathy skills and a friendly personality.
• Able to work individually and as part of a team.
• Ability to prioritise and plan around customer needs.

Anchor is proud to be an equal opportunity employer. We are proud to have an LGBT+ resident group, and also BAME, LGBT+ and Disabled colleague networks. These work closely with the organisation to celebrate diversity, address concerns, review policy and practice and empower their members. We recruit, train and promote without discrimination on the basis of race, religion, colour, sex or gender identity, sexual orientation, disability, age or other protected status. One of our values is ‘respect’, therefore we do not accept harassment or discrimination from any colleague, resident or third party.

Please note all applicants must already hold the legal right to work in the UK to apply for this role.

About Anchor

Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

A rewarding environment

From health and happiness to finance and your career, we’ll give you all the support you need.

Health & happiness

• Gym, fitness and wellbeing discounts
• Mental health support
• Flexible working options

Finance

• Pension plan – contribute between 4% and 8% and we’ll match it or better
• Quick and easy pension transfer service
• Savings and financial advice, loans, free life assurance
• Discounts on shopping, holidays, phones, technology and more
• Ongoing personal and professional development programme
• Leadership Pathways online learning resources
• Career progression and promotion opportunities