Housekeeper (Bank)

Anchor; Southampton; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading care provider in Southampton seeks dedicated staff for cleaning duties to ensure a safe and pleasant environment for residents. This role emphasizes customer service and adherence to health and safety standards. Join a not-for-profit organization committed to quality care and support, offering various employee benefits and growth opportunities.

Benefits

Gym, fitness and wellbeing discounts

Mental health support

Flexible working options

Ongoing training and professional development

Pension plan with employer matching

Discounts on shopping and holidays

Qualifications

• Previous cleaning experience and knowledge desirable.
• Understanding of health and safety in the workplace including COSHH regulations.

Responsibilities

• Ensure location cleanliness and safety for customers.
• Follow instructions and health and safety procedures for cleaning.

Skills

Time management

Interpersonal skills

Empathy

Teamwork

Organization

Planning

Education

Customer service NVQ2

Job description

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Reporting into the Location Manager responsibilities will include:
• Ensuring that the location is clean, pleasant and safe for customers in either their home environment or communal areas. Ensuring that cleaning products are used effectively, with instructions and health and safety procedures being followed at all times.

Required knowledge & experience:
• Customer service NVQ2 would be advantageous.
• Previous cleaning experience and knowledge is desirable.
• Use of cleaning products in a safe manner.
• Knowledge of cleaning procedures including use of equipment
• Understanding of data protection and confidentiality and the safeguarding of vulnerable adults.
• Health & safety in the workplace including Control of Substances Harmful to Health (COSHH).

Required skills:
• Well organized with good time management skills.
• Strong interpersonal and empathy skills and a friendly personality.
• Able to work individually and as part of a team.
• Ability to prioritise and plan around customer needs.

Dawson Lodge in Southampton is home to well trained and helpful staff with rooms for up to 43 residents. At Anchor, we pride ourselves in providing 24-hour care and specialised services for elderly people, the beauty of our grounds, the quality of our catering and our engaging activities we deliver.

• ‘Rated Outstanding by CQC’ – October 2018
• All new starters are assigned a mentor during their probation period and full induction process
• A warm, friendly and welcoming environment with long service staff and low staff turnover

Anchor – a great place to work

Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

A rewarding environment

From health and happiness to finance and your career, we’ll give you all the support you need.

Health & happiness

• Gym, fitness and wellbeing discounts
• Mental health support
• Flexible working options

Finance

• Pension plan – contribute between 4% and 8% and we’ll match it or better
• Quick and easy pension transfer service
• Savings and financial advice, loans, free life assurance
• Discounts on shopping, holidays, phones, technology and more
• Ongoing personal and professional development programme
• Leadership Pathways online learning resources
• Career progression and promotion opportunities

To see our full range of benefits, check out our dedicatedbeing well websitePlease follow the link or copy and paste

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a Gold Standard Inclusive Employer, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.