Housekeeper (Bank)

Anchor; Faversham; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading company in care and housing for older people seeks a vigilant Cleaner to maintain a safe and pleasant environment. The ideal candidate will have solid cleaning experience, excellent time management, and a strong customer service background to meet the needs of residents. Join a supportive team where employee wellbeing is prioritized, and develop your career in a dynamic environment.

Benefits

Gym, fitness, and wellbeing discounts

Mental health support

Flexible working options

Pension plan

Financial advice and loans

Discounts on shopping and technology

Ongoing professional development

Qualifications

• Previous cleaning experience and knowledge desirable.
• Understanding of data protection, confidentiality, and safeguarding vulnerable adults.
• Health & safety knowledge including COSHH.

Responsibilities

• Ensuring location cleanliness and safety for customers.
• Using cleaning products effectively following health and safety procedures.

Skills

Time Management

Interpersonal Skills

Empathy

Education

Customer Service NVQ2

Job description

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Reporting into the Location Manager responsibilities will include:

• Ensuring that the location is clean, pleasant, and safe for customers in either their home environment or communal areas. Ensuring that cleaning products are used effectively, with instructions and health and safety procedures being followed at all times.

Required knowledge & experience:

• Customer service NVQ2 would be advantageous.
• Previous cleaning experience and knowledge is desirable.
• Use of cleaning products in a safe manner.
• Knowledge of cleaning procedures including use of equipment.
• Understanding of data protection, confidentiality, and safeguarding of vulnerable adults.
• Health & safety in the workplace including Control of Substances Harmful to Health (COSHH).

Required skills:

• Well organized with good time management skills.
• Strong interpersonal and empathy skills and a friendly personality.
• Able to work individually and as part of a team.
• Ability to prioritize and plan around customer needs.

Anchor is proud to be an equal opportunity employer. We are committed to diversity and inclusion, with networks for LGBT+, BAME, and Disabled colleagues. We recruit, train, and promote without discrimination based on race, religion, sex, gender identity, sexual orientation, disability, age, or other protected statuses.

Please note all applicants must already hold the legal right to work in the UK to apply for this role.

Anchor – a great place to work

Anchor is England’s largest not-for-profit provider of care and housing for older people. Our ambition is to transform housing and care so everyone can have a home where they love living in later life.

As a not-for-profit, every penny we make or save is invested in our residents, facilities, and staff, ensuring better care, wages, training, and development.

A rewarding environment

We support your health, happiness, and career development.

Health & happiness

• Gym, fitness, and wellbeing discounts
• Mental health support
• Flexible working options

Finance

• Pension plan – contribute between 4% and 8%, with our matching or better
• Quick pension transfer service
• Savings, financial advice, loans, free life assurance
• Discounts on shopping, holidays, phones, and technology
• Ongoing personal and professional development
• Leadership online learning resources
• Career progression opportunities

Visit our website for the full range of benefits. Follow the link or copy and paste it into your browser.

We celebrate diversity and inclusion, with networks for LGBT+, Disability, and ethnicity. We are a Gold Standard Inclusive Employer, Stonewall Diversity Champion, Menopause Friendly, and signatories to various schemes supporting diversity and inclusion.