Housekeeper (Bank)

Anchor Hanover Group; Faversham; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading organization in the care sector seeks a dedicated cleaning staff member for their Faversham location. The role involves ensuring cleanliness and safety for customers, alongside required skills in customer service and cleaning procedures. The applicant should demonstrate excellent organizational abilities and interpersonal skills, contributing positively in a diverse workforce that values respect and empowerment.

Qualifications

• Previous cleaning experience is desirable.
• Knowledge of cleaning procedures.
• Understanding of data protection and safeguarding.

Responsibilities

• Ensure the location is clean, pleasant, and safe for customers.
• Use cleaning products effectively and follow health and safety procedures.

Skills

Organizational skills

Interpersonal skills

Time management

Empathy

Education

Customer service NVQ2

Tools

Carpet cleaners

Job description

Reporting into the Location Manager responsibilities will include:

• Ensuring that the location is clean, pleasant and safe for customers in either their home environment or communal areas. Ensuring that cleaning products are used effectively, with instructions and health and safety procedures being followed at all times.

Required knowledge & experience:

• Customer service NVQ2 would be advantageous.
• Previous cleaning experience and knowledge is desirable.
• Use of cleaning products in a safe manner.
• Knowledge of cleaning procedures including use of equipment e.g. carpet cleaners.
• Understanding of data protection and confidentiality and the safeguarding of vulnerable adults.
• Health & safety in the workplace including Control of Substances Harmful to Health (COSHH).

Required skills:

• Well organized with good time management skills.
• Strong interpersonal and empathy skills and a friendly personality.
• Able to work individually and as part of a team.
• Ability to prioritise and plan around customer needs.

Anchor is proud to be an equal opportunity employer. We are proud to have an LGBT+ resident group, and also BAME, LGBT+ and Disabled colleague networks. These work closely with the organisation to celebrate diversity, address concerns, review policy and practice and empower their members. We recruit, train and promote without discrimination on the basis of race, religion, colour, sex or gender identity, sexual orientation, disability, age or other protected status. One of our values is ‘respect’, therefore we do not accept harassment or discrimination from any colleague, resident or third party.

Please note all applicants must already hold the legal right to work in the UK to apply for this role.