Housekeeper (Bank)

Anchor Hanover Group; Birkenhead; On-site; GBP 20,000 - 24,000; Full time

Job summary

An established industry player is seeking a dedicated cleaning professional to ensure a safe and pleasant environment for customers. This role involves maintaining cleanliness in both home and communal areas while utilizing cleaning products safely and efficiently. Ideal candidates will possess strong interpersonal skills, a friendly demeanor, and the ability to work independently or as part of a team. If you are passionate about providing excellent service and have a keen eye for detail, this opportunity is perfect for you.

Qualifications

• Previous cleaning experience and knowledge is desirable.
• Understanding of data protection and confidentiality.

Responsibilities

• Ensure location is clean, pleasant, and safe for customers.
• Use cleaning products effectively and follow health and safety procedures.

Skills

Organizational Skills

Interpersonal Skills

Time Management

Empathy

Teamwork

Education

Customer Service NVQ2

Tools

Carpet Cleaners

Job description

Reporting into the Location Manager, responsibilities will include:

1. Ensuring that the location is clean, pleasant, and safe for customers in both their home environment and communal areas. Using cleaning products effectively, following instructions and health and safety procedures at all times.

Required knowledge & experience:

1. Customer service NVQ2 would be advantageous.
2. Previous cleaning experience and knowledge is desirable.
3. Safe use of cleaning products.
4. Knowledge of cleaning procedures, including use of equipment such as carpet cleaners.
5. Understanding of data protection, confidentiality, and safeguarding vulnerable adults.
6. Health & safety in the workplace, including COSHH (Control of Substances Harmful to Health).

Required skills:

1. Well-organized with good time management skills.
2. Strong interpersonal, empathy skills, and a friendly personality.
3. Ability to work independently and as part of a team.
4. Ability to prioritize and plan around customer needs.

Anchor is proud to be an equal opportunity employer. We celebrate diversity through our LGBT+ resident group, BAME, LGBT+, and Disabled colleague networks, which work to promote inclusivity and address concerns. We are committed to recruiting, training, and promoting without discrimination based on race, religion, color, sex, gender identity, sexual orientation, disability, age, or other protected statuses. Respect is one of our core values, and we do not tolerate harassment or discrimination from any colleague, resident, or third party.

Please note: All applicants must already have the legal right to work in the UK to apply for this role.