Housekeeper Antenatal services

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading NHS Trust in England is seeking a motivated Housekeeper to support the Antenatal outpatient service. You will ensure a safe and clean environment, assist with patient feedback, and engage with patients to provide reassurance. Ideal candidates should have relevant experience, excellent communication skills, and a positive, organised approach. This role offers an opportunity to be part of a large and innovative healthcare provider.

Qualifications

• Educated to a high standard, some experience in a similar role.
• Empathise with and consider patients during duties.
• Organised and positive to ensure timely task completion.
• Excellent communication and team skills.

Responsibilities

• Assist with gathering patient feedback using the experience tracker.
• Participate in continuous quality improvement work.
• Provide reassurance and answer queries from patients.
• Utilise IT skills for various tasks.

Skills

Organised approach

Excellent communication skills

Ability to work under pressure

Empathy

Job description

Overview

We are seeking a motivated and committed Housekeeper to join our team within the Antenatal outpatient service at Saint Mary's at Oxford Road Campus, Manchester.

This is an exciting and pivotal role in which you will work closely with the Antenatal Clinic manager, midwives, support and domestic staff to ensure a safe, clean and organised clinical environment. You will take responsibility for ensuring that all medical equipment is clean and well maintained and will undertake the ordering of stock and equipment for the antenatal clinics, ensuring that stock levels are maintained.

Responsibilities

• Assist with gathering feedback from women and their families using the patient experience tracker and friend and family test.
• Take part in continuous quality improvement work alongside the rest of the antenatal team.
• Work closely with women and their families, providing reassurance and answering any queries they may have.
• Use IT skills within this role.

Qualifications

• Educated to a high standard, with some experience in a similar role.
• Empathise with and consider patients as you go about your duties.
• Organised and positive approach to ensure the tasks at hand are carried out in a timely, effective manner.
• Cope well under pressure and utilises excellent communication and team skills.

About MFT

MFT is one of the largest NHS Trust in England with a turnover of over £3bn & is on a different scale than most other NHS Trusts. We create an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals.

We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.

We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.