Housekeeper - #003686

Western Carolina University; Greater London; On-site; USD 33,000 - 48,000; Full time

Job summary

An established industry player is seeking dedicated Housekeepers to maintain cleanliness in Residential Living facilities. This physically demanding role involves operating cleaning equipment, moving furniture, and ensuring a safe and hygienic environment for students. Join a supportive team that values your contributions and offers comprehensive benefits, including health insurance and paid leave. If you have the energy and commitment to provide excellent service, this opportunity is perfect for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Holidays

Tuition Waivers

Flexible Spending Accounts

Paid Parental Leave

Qualifications

• Ability to perform medium to heavy physically demanding work.
• Knowledge of cleaning products and methods.

Responsibilities

• Perform cleaning duties in Residential Living facilities.
• Operate heavy cleaning equipment and follow safety guidelines.

Skills

Cleaning Procedures

Customer Service

Safety Compliance

Interpersonal Skills

Education

High School Diploma or Equivalent

Tools

Floor Scrubber

Wet/Dry Vacuum

Carpet Extractor

Buffing Machines

Job description

Housekeeper - #003686

Please see Special Instructions for more details.

Applicants must apply online in order to be considered.

Please include a list of references (with complete contact information).

Applicants must upload a DD-214 if claiming Veteran's Preference.

PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.

If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants.

All new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR).

Posting Details

Posting Information

Western Carolina University continues to rank high on Forbes 'Best Employers' lists each year. Including:
* 2024 - Ranking in the top 8.5% on Forbes 'America's Best Midsize Employers' list, WCU was ranked 34 out of the top 400 employers across all industries.
* 2023 - Ranked in the top 20% on Forbes 'America's Best Midsize Employers' list, WCU was ranked 97 out of the top 500 employers across all industries.
* 2022 - Ranked 14th in the top 100 employers in North Carolina in Forbes 'America's Best Employers by State' list.
Western Carolina University is the UNC system's westernmost campus and has been consistently ranked as one of the top 15 public regional institutions in the South.
Employees of WCU are provided a comprehensive benefits package as well as other resources, policies and programs to ensure a happy and healthy work/life balance. Benefit eligible employees have access to dental, vision and health insurance plans - eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.
Eligible employees have access to tuition waivers for up to three courses per academic year; employee may enroll at any of the constituent UNC System campuses. Also offered are free group exercise classes multiple times per week, a discounted membership to the campus recreation center, free vaccine and booster shots offered on campus, pretax flexible spending accounts, 12 paid holidays and 24 hours of paid community service leave each year. Leave earning employees (staff and 12-month faculty) who work at least half of the working days of their first month of employment will begin accruing vacation and sick leave immediately. Paid parental leave after 12 months of continuous service.
WCU offers an abundance of training and development programs, certifications, workshops and conferences - many of which are offered free of charge.

Knowledge Technical: Must achieve a satisfactory level of technical skill/knowledge in the area of housekeeping products and methods. Ability to read and comprehend labels and instructions regarding cleaning material and equipment; and have the ability to learn how to safely operate cleaning equipment and how to mix chemicals for cleaning. Ability to perform medium to heavy physically demanding work, lift a minimum of 50 pounds, stand for long periods of time while working, lift, sweep, mop, dust, climb steps and ladders, and operate a variety of commercial Housekeeping equipment. Equipment may include large buffing machines, floor scrubbers/buffers, vacuum cleaners, carpet shampooers, pressure washers, 6ft ladders, etc.

Customer Service: Must understand the mission of the organization and how one's own work activities impact both customers, students and the organization. Must understand the role of students in the work environment, the variety of students we serve and be able to respond accordingly in a professional manner.

Safety and Health Compliance: Must demonstrate an understanding of and maintain conditions that ensure a healthy and safe working environment. Ability to work in physically challenging work environment including frequent walking, squatting, bending, pulling/pushing and reaching. Ability to lift 50lbs. Must assist the Residence Life staff as needed with the implementation of any emergency response plan.

Interpersonal Skills/Communication- Must be able to communicate effectively with employees, supervisors and the general public. Must be able to develop and maintain effective relationships with others in order to encourage and support communication, teamwork and facilitate work. Must be able to understand and follow instructions and other communications regarding work assignments and other matters. Must be able to work independently or on a team and deal effectively with various groups, clients, or individuals being served. Ability to perform basic computer skills, examples include turning in maintenance requests and perform computer functions including sending and receiving emails and completing an on-line timesheet.

Posting Number	SHRA1556P
Quick Link for Internal Postings	https://jobs.wcu.edu/postings/30748
Classification Title	Building Environmental Technician
Competency Level	Journey
Working Title	Housekeeper - #003686
Department	Residential Living
About WCU
Position Summary	The primary location of this position is on the main Cullowhee, NC campus. This position will perform a variety of duties in the care and cleaning of Residential Living facilities. Duties include but are not limited to: Moving furniture. Operating heavy cleaning equipment such as a floor scrubber/buffer, carpet extractor, wet/dry vacuum, and/or others as necessary. Following the guidelines set by the Housekeeping Standard Operating Procedure (HK SOP), Housekeeping Checklist (HK Checklist), and/or the instruction of their supervisor(s). Pulling/carrying trash and recycling. Sweeping, mopping, and vacuuming floors. Thorough cleaning/disinfecting of bathrooms (all fixtures and surfaces). Cleaning and/or dusting walls, windows, and light fixtures. Minor maintenance tasks. Taking part in rotational weekend work. Other necessary or related tasks/duties as assigned. Additionally, Housekeepers can expect to receive occasional requests to adjust their usual schedule, either staying late/coming in early, doing additional weekend work to meet deadlines, or being called in to assist in unusual or emergency cleanup duties. Requests such as these will be kept to a minimum, but will occur throughout the course of a typical working year. This is a physically demanding job that requires constant standing, squatting, walking, pushing/pulling, and the ability to lift up to 50lbs on a regular basis. Must be eligible to work in the United States without sponsorship.
Knowledge, Skills, & Abilities Required for this Position
Minimum Qualifications	Some knowledge of cleaning procedures, ability to follow instructions and to perform medium to heavy physical work; or an equivalent combination of training and experience.
Anticipated Hiring Range	$34,424
Position Type	Permanent Full-Time
Number of Hours per Week	40
Number of Months per Year	12
Salary Band Range	$33,540 - $47,847
Salary Grade	For administrative purposes during the implementation of Career Banding this journey level posiiton is considered a Salary Grade 53.

Posting Text

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.

Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.

All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.

Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; ethnicity; religion; sex; pregnancy; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Persons with disabilities requiring accommodations in the application and interview process please call [phone] or email at [e-mail].

The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.

Open Date	05/08/2025
Close Date	05/26/2025
Open Until Filled	No
Special Instructions to Applicants	Applicants must apply online in order to be considered. Please include a list of references (with complete contact information). Applicants must upload a DD-214 if claiming Veteran's Preference. PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS. If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants. All new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR).
Background/E-Verify
Credential Verification
EOE
University Safety

Applicant Documents

Required Documents

1. List of references

Optional Documents

1. DD-214


2. NGB 23A (RPAS)


3. DD256 or NGB22

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. *
   Do you require sponsorship?
   
   
   
   • Yes
   
   
   • No
   
   
   
   


2. *
   How did you hear about this employment opportunity?
   
   
   
   • HigherEdJobs.com
   
   
   • Inside Higher Ed
   
   
   • HERC - Higher Education Recruitment Consortium
   
   
   • Website - Jobs.wcu.edu
   
   
   • Indeed.com
   
   
   • Personal Referral
   
   
   • Agency Referral
   
   
   • Other