Housekeeper

Jw Lees; Wotton-under-Edge; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Competitive pay with tips

Profit share bonus

30% staff discount across JW pubs

50% off food on shift

Discounted hotel stays

Wellbeing support

Career development programmes

Enhanced parental policies

JW BenefitHub discounts

Job summary

JW Lees is looking for Housekeepers to join our fabulous team at our hotels. You will be responsible for ensuring your designated rooms are cleaned to the highest standard and in a timely manner, while delivering great customer service.

We offer competitive pay with tips, a profit share bonus, generous employee discounts, and full training provided. Join us to grow in your role and enjoy wellbeing support and career development opportunities.

Qualifications

• Relevant experience may be helpful, but full training will be provided.

Responsibilities

• Clean designated rooms to the highest standard in a timely manner.
• Ensure a high level of customer satisfaction in line with our core values and standards.
• Work as part of a team and assist in other areas as necessary.
• Provide exceptional customer service at all times.
• Training will be provided if experience is limited.

Skills

Customer service

Teamwork

Flexibility

Job description

We are looking for Housekeepers to join our fabulous team.

What we offer our Housekeepers:

• Competitive pay plus tronc (that’s your card tips that are paid into
  your bank)
• Annual profit share bonus, ensuring you share in the success of
  the company
• 30% discount on food and drink across our pubs, inns and hotels
  for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• 24 hour confidential wellbeing support, plus counselling
  provided by the Licenced Trade Charity
• Great opportunities to grow in your role and progress your
  career with our internal and external development programmes
• Enhanced maternity, paternity and adoption policies
• Access to JW BenefitHub, giving you access to a huge range of
  high street and online discounts

What a Housekeeper does at our Hotel:

• You will be responsible for ensuring your designated rooms are cleaned to the highest standard and in a timely manner
• Ensure a high level of customer satisfaction is delivered all times in line with our core values and standards.
• Work as part of a team and be happy to assist in other areas as necessary
• Provide exceptional customer service at all times
• Relevant experience may be helpful, but if not then don't worry as full training will be given