Housekeeper

The Royal Wolverhampton NHS Trust

About

We are one of the largest acute and community providers in the West Midlands having more than 850 beds on the New Cross site.

We also have 56 rehabilitation beds at West Park Hospital and 54 beds at Cannock Chase Hospital.

We are the largest employer in Wolverhampton, the Trust employs more than 10,000 staff, covering more than 350 different roles.

New Cross Hospital s

West Park Hospital rehabilitation inpatient and day care services, therapy services and outpatients

Cannock Chase Hospital general surgery, orthopaedics, breast surgery, urology, dermatology/plastic surgery and medical day case investigations and treatment (including endoscopy, rheumatology and dermatology)

More than 20 community sites - community services for children and adults, walk-in centres and therapy and rehabilitation services

Primary care - Ten GP practices have now joined us and offer extended opening hours to patients.

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Key details

Location

SiteNew Cross HospitalTownWolverhamptonPostcodeWV10 0QPMajor / Minor RegionBirmingham & The Black Country

Contract type & working pattern

ContractPermanentHoursPart time - 24 hours per week

Salary

Salary£22,383 pro rataSalary periodYearlyGrade(Band 2)

Specialty

Main areaSupport Services

Job overview

To support the activity of the Neonatal Unit in the care of babies and their families by ensuring that housekeeping duties are timely and of a good standard. Carry out assigned tasks other than any tasks which require a registered nursing qualification without immediate supervision. To contribute positively to the continuing development of the service, particularly to the organisation of the Neonatal Unit.

To provide support to the nursing team working collaboratively with members of the multi-disciplinary team and contributing positively to the delivery of high-quality compassionate care.

To uphold the fundamental standards of safety and quality always putting the patients first and protecting them from harm

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To involve families in the delivery of care interacting with them helpfully and in a friendly manner providing information as appropriate. To ensure privacy and dignity are always maintained and protect confidential information. To assist nonclinical care as delegated by the registered nurse/health care professional. To chaperone families requiring clinical procedures/examinations, as per Trust’s Chaperone Policy. -

To ensure that appropriate moving and handling techniques and equipment are used when manual handling.

- Liaison with Neonatal Technician regarding equipment faults/failur

- Linen and laundry responsibilities

- CSSD ordering and sterilization maintenance

- maintenance and cleaning programme for the Unit.

- Fire warden responsibilities

- Stores and procurement ordering, stock level maintenance and supply

- Environment cleaning regimes

Working for our organisation

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Detailed job description and main responsibilities

To involve families in the delivery of care interacting with them helpfully and in a friendly manner providing information as appropriate

To ensure privacy and dignity are always maintained and protect confidential information

To assist nonclinical care as delegated by the registered nurse/health care professional.

To chaperone families requiring clinical procedures/examinations, as per Trust’s Chaperone Policy.

To ensure that appropriate moving and handling techniques and equipment are used when manual handling.

To report back any relevant information to the registered nurse accountable for the patient’s care.

To demonstrate a care and concern for the babies immediate environment by assisting the provision of a high standard of tidiness and cleanliness throughout the Unit.

Responsible for cleaning of specialised intensive care equipment after use reporting to the nurse in charge.

Liaison with Neonatal Technician regarding equipment faults/failure.

To organise and be responsible for the washing and maintenance and labelling of the babies wardrobe, ensuring that infection control policies are adhered to.

To be involved in the sterilisation of emergency equipment. Be responsible for ensuring that items for sterilisation are correctly booked in and out of the Unit, and that safe levels are maintained for use.

To ensure areas are maintained clean and tidy, and are appropriate stocked against agreed levels, including storage areas and medical equipment. To support the senior nursing staff by undertaking the ordering, rotation and maintenance of stocks, CSSD and Unit supplies to ensure an uninterrupted service is always available without direct supervision. To be responsible for the ordering and maintenance of stock levels of specialised milk feeds via the Dietetic Service.

Participate in infection control / environment / environment audits of area with senior staff.

Support the education of nursing staff in the care of specialist medical equipment i.e., decontamination.

To be familiar with and comply with all Directorate, Trust and appropriate Trust Policies and Practices and to comply with Health and Safety, Fire Regulations and to report accidents/untoward incidents/hazards to the Head Nurse immediately

Be responsible for the maintenance and cleaning programme for the Unit.

Make the care of people your first concern, ensuring the patient has a positive experience whilst in your care

To answer the telephone in a courteous and professional manner, accurately taking messages and informing the relevant person(s).

Respond appropriately to patient concerns and questions raised escalating to the accountable registered nurse / health care professional for the patient during that shift.

To ensure areas are maintained clean and tidy, and are appropriate stocked against agreed levels, including storage areas and medical equipment.

Be responsible for ensuring parent accommodation in the Neonatal Unit is maintained at high standards ready for use by distressed parents.

To assist the staff in providing a welcoming environment for families and visitors to the Unit by assisting with visitors enquiries, providing for the needs of upset and grieving parents, including making beverages and food during their stay.

To undertake any other duties as may be required to meet the needs of the service within the limitations of the grade for the post.

In the absence of the Ward Clerk communicate information from telephone calls from health professionals and those concerning both patients’ enquiries and general information, recognising at all times the confidential nature of such information.

Flexible Working- As a major employer in the Black Country and West Birmingham region we are committed to supporting all employees to achieve a healthy work life balance. We want the Black Country and West Birmingham region to be the best place to work and as such will consider all requests to work flexibly taking into account personal and individual circumstances alongside the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the Recruiting Manager as part of the on-boarding process. Qualificationss. - Please be advised that if the post that you are applying for requires any level of qualification (e.g. A-Levels, Degree etc) or Professional Registration (e.g. Nursing and Midwifery Council, General Medical Council etc) you will be required to provide proof as part of the pre-employment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider. Furthermore, a sample of all applicants’ qualifications will be checked back to the educational institution or provider to interview letters to further deter fraud.

Sponsorship- Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. As of 1 January 2021, free movement ended and the UK introduced a points-based immigration system. Further information is available regarding two types of visa; Health Care Visa https://www.gov.uk/health-care-worker-visa/your-job and Skilled worker visa https://www.gov.uk/skilled-worker-visa .

Applicant requirements

info The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Person specification

essential

Essential criteria

• NVQ Level 2
• Experience of communication with families requiring neonatal care

Desirable criteria

• Experience of neonatal cleaning regimes and procurement

Documents

• Neonatal Housekeeper JD&PS (, 872.5)PDFKB
• RWT Professional Standards (, 95.4)PDFKB
• Wolverhampton Map (, 600.9)PDFKB
• Trust Brochure (, 6.3)PDFMB
• Employee Rewards Booklet v.13 (, 1.6)PDFMB
• Flexible Working Commitment (, 1.1)PDFMB
• NHS Staff Offer - National Express (, 963.3)PDFKB
• Our Strategy (, 1.8)PDFMB

Further details / informal visits contact

NameSarah CrowshawJob titleNeonatal Ward ManagerEmail address [email protected]