Housekeeper

Belong; Wigan; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Real Living Wage

DBS paid

Enhanced pay for Bank Holidays

Medi cash

Paid induction on site

On site gym access

Subsidised meals in Bistro

Pension (Auto Enrolment)

Job summary

Belong is seeking a Housekeeping Assistant to support the Head Housekeeper/Front of House Manager in maintaining the highest standards of cleanliness and comfort for customers within village facilities and households.

You will assist with domestic services, respond to customer needs for housekeeping and help the team with cleaning and laundry tasks while upholding Belong's core values. DBS is paid and various benefits apply.

Qualifications

• Diploma/NVQ 2 in Cleaning & Building Interiors or equivalent.
• Experience of previous commercial or domestic cleaning.
• DBS check is paid and expected as part of the role.

Responsibilities

• Assist Head Housekeeper/Front of House Manager to maintain high standards of cleanliness, hygiene and comfort.
• Respond to the needs of customers for domestic support to enable them to maintain their household accommodation.
• Assist the team with cleaning and laundry tasks and respond to requests for assistance.

Skills

Customer service

Communication

Teamwork

Education

Diploma/NVQ 2 in Cleaning & Building Interiors

Job description

As Housekeeping Assistant you will assist the Head Housekeeper/Front of House Manager to maintain the highest standard of cleanliness, hygiene and comfort for customers within all village facilities and households.

You will be expected to:

• Deliver domestic services in a manner that upholds the core values of Belong and in accordance with organisational requirements to ensure the health, safety and wellbeing of customers, team members and other visiting members of the community that Belong serves.
• Respond to the needs of individual customers for domestic support to enable them to maintain their household accommodation.
• Assist the team by responding to requests for assistance with any aspect of housekeeping including cleaning and laundry tasks.

Rate of pay for this role is £13.45

• Demonstrates qualities to deliver Belong vision and values.
• Communicates clearly and has a professional manner.
• Works independently and as part of team to ensure the customer’s needs are met and team goals are achieved.

• Prioritises tasks and completes to the required standard and in a timely manner.

• Able to undertake moving & handling of loads, which may involve using specialist equipment.

• Able to undertake housekeeping tasks including cleaning and laundry using relevant equipment.

• Able to complete written work records.

• Good customer care focus with a desire to serve others.

• An awareness of Health and Safety requirements and how to follow product safety advice sheets and procedures.
• Reliable and able to fulfil contracted hours and work patterns e.g. days, evenings, weekends.
• Diploma/NVQ 2 in Cleaning & Building Interiors or equivalent (Essential or working/prepared to work towards).
• Experience of previous commercial or domestic cleaning.

• Paid DBS*
• Enhanced pay for Bank Holidays
• Real Living Wage regardless of age
• Enhanced Colleague Referral Scheme
• Medi cash
• Paid induction (3 days 9am to 4.30pm) & paid training on site
• Access to on site gym
• Subsidised meals in our Bistro
• Access to Employment Assistance programme
• Full PPE and LFT & PCR tests provided on site
• Auto Enrolment pension
• Free Wi-Fi
• Full Support, shadow shifts and training

*DBS as per our terms and conditions

We welcome applications from eligible applicants; it is with regret that we do not have the facility to sponsor overseas staff.