Housekeeper

The Inn Collection Group; Whitby; On-site; GBP 20,000 - 25,000; Full time

Job summary

The Inn Collection Group is seeking a friendly and reliable Housekeeper to join our dedicated housekeeping team. This role focuses on maintaining high cleanliness standards in guest rooms and public areas while contributing to a positive work environment. With opportunities for personal growth and well-being support, you’ll play a key role in creating memorable experiences for guests.

Benefits

Extra paid holiday for birthdays

Paid breaks

50% off food at Inns

1/3 off room bookings year-round

Stay at Inns for £1 in off-peak months

Confidential support through Employee Assistance Programme

Tronc for tips

Community support through Give-inn back scheme

Qualifications

• Friendly and able to remain calm under pressure.
• Committed to exceeding guest expectations.
• Passionate about cleanliness.

Responsibilities

• Cleaning rooms to high standards.
• Ensuring public areas are clean and welcoming.
• Managing stocks of linen and towels effectively.

Skills

Attention to Detail

Team Collaboration

Reliability

Job description

What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and a friendly team at the heart of everything we do.

The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focus, warmth, and honesty, all with the goal of Making People Happy.

We offer our employees a range of benefits:

• Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead-Inn development program.
• Take the time you need to rest and recharge; Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns.
• Relax with a stay at any of our Inns during January, February, and March for just £1.
• Explore our beautiful locations with 1/3 off room bookings all year round.
• Experience a spontaneous trip away with £50 on same-day bookings.
• Your loved ones can enjoy 15% off bed and breakfast too!
• Access 24/7 confidential support through our Employee Assistance Programme.
• Receive tips through Tronc.
• Contribute to our Give-inn back scheme that gives back to the community.
• Join an award-winning team recognized as the Best Pub Employer at the Publican Awards.

Situated where the North York Moors meet the coastline of one of England’s most sought-after seaside destinations, The Stables at Whitby is a charming inn housed in a former 17th-century farmhouse. With its unique courtyard of stables-turned-rooms, it offers stunning views across the tranquil countryside, leading to the moors beyond.

You’ll Fit Right Inn

At The Inn Collection Group, we are pubs with rooms—not just any rooms, but pristinely kept spaces, prepared for each guest to enjoy an unforgettable stay. This high standard is made possible by our dedicated and skilled housekeeping teams.

A successful Housekeeper will be friendly, detail-oriented, able to remain calm under pressure, and committed to exceeding guest expectations by responding promptly. As a key member of the Housekeeping team, you’ll work collaboratively, contributing to a positive and efficient work environment.

Your duties will include cleaning rooms to our high standards, ensuring public areas are clean and welcoming, and promptly reporting maintenance issues. You’ll follow safety guidelines, work to create memorable visits for our guests, and manage your stocks of linen, towels, and room supplies effectively.

If you are reliable, passionate about cleanliness, and take pride in creating comfortable spaces, we think you’ll fit right in.

This role offers Victorija the flexibility to balance her family commitments. Watch Victorija’s video to learn more about our Housekeeping roles: https://careers.inncollectiongroup.com/join-inn

*Age-related pay rates apply for Under 21s.*