Housekeeper

North Bristol NHS Trust; Weston-super-Mare; On-site; GBP 24,000 - 28,000; Full time

Job summary

A leading healthcare provider is seeking a dedicated Housekeeper to join their team at Weston Renal Dialysis Unit. The role involves maintaining cleanliness, assisting with patient needs, and ensuring a safe environment for all. Ideal candidates will possess strong communication skills, a commitment to providing high-quality service, and experience in a health or social care setting.

Qualifications

• Experience in a health or social care setting.
• Ability to maintain cleanliness and safety standards.
• Flexibility and willingness to work various shifts.

Responsibilities

• Assist in maintaining a clean and safe environment for patients.
• Prepare and serve food and drinks to patients.
• Support with the movement and care of patients throughout their visit.

Skills

Communication

Organizational Skills

Teamwork

Education

Numeracy and Literacy Level 1 or equivalent

Tools

Basic IT skills (Word, Excel, Email)

Job description

Main area Renal Grade Band 2 Contract Permanent Hours Full time - 37.5 hours per week (Long shift 06.30 to 19.00, Short shift 06.30-14.30/11:00-19:00) Job ref 339-ASCR8577-CCC

Site Weston Renal Dialysis Unit Town Weston Super Mare Salary £24,169 per annum (FTE) or pro-rata for part time roles Salary period Yearly Closing 29/06/2025 23:59

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Job overview

The post holder will work as an integral part of the ward team. He/she will assist in the coordination of all patient facilities/services in the ward area and to ensure a clean, safe and comfortable environment.

The main elements of the role are ensuring the delivery of cleaning, catering and minor maintenance, together with other specified tasks to meet patient needs, as determined by the Supervisory Sister.

The post holder will work closely with contractors and support services departments as directed by the Supervisory Sister. They will assist escorting patients from the waiting area to the unit, help them to check weight and then to the patient's dialysis chair (and vice versa post dialysis).

He/she will assist in maintaining quality standards and rectify deficiencies.

We are currently looking for a part time housekeeper on site at Weston Renal Dialysis Unit.

Main duties of the job

This advert may close early, if we have received a sufficient amount of applications. Therefore you are highly advised to apply as soon as possible if you are interested in this position.

We have an exciting opportunity for a housekeeper to join our friendly and dynamic Dialysis Unit . You musthave the enthusiasm and desire to deliver a high quality service to patients.

There is a high turnover of patients throughout the day, therefore the successful candidate must have excellent communication and organisational skills, can work independently and as part of a team ensuring a clean, safe environment is maintained for patients safety.

This role will be a valuable addition to our ward team, you will be responsible for ensuring the ordering of the units store items and drinks, ensuring the ward is adequately stocked. You will also be serving the patients tea rounds which includes serving drinks and snacks.

You will be working together with the multidisciplinary team to ensure the department is maintained to a high standard of cleanliness.

The successful applicant will be flexible and willing to work shifts covering a Monday to Saturday service, including bank holidays.

Working for our organisation

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

We commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organization and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

Detailed job description and main responsibilities

Cleaning

• To assist the Senior Sister in maintaining cleaning standards on the ward.
• To carry out spot cleaning and ensure spillages are dealt with swiftly and efficiently.
• To carry out cleaning of general and specialist equipment, e.g. dialysis machines, chairs and drip stands.
• To assist in keeping the ward safe and tidy at all times, e.g. remove clutter, room cleans.
• To maintain upkeep of patients bed areas.
• To assist in specialist cleaning of surfaces and furnishings.
• To carry out cleaning in isolation nursing areas.
• To assist in maintaining a log of medical equipment and cleaning monitors.

Catering

• To prepare and serve hot/cold snacks (e.g. breakfast) as requested.
• To serve meals in conjunction with the nursing team, ensuring patients intake is known and that their dietary needs are met.
• To provide eating and drinking assistance.
• To prepare hot/cold beverages including appropriate trolley/equipment regularly at scheduled times.
• To prepare areas where food and beverages are served/consumed to ensure a pleasant environment for patients.
• To wash all equipment/utensils used in preparation, serving and consuming food and beverages at breakfast and on beverage rounds.
• To check that the ward kitchen is clean and tidy at all times, e.g. discarding out-of-date food and stock rotation beyond the daily clean by the patient support team (PST).
• To ensure refrigerated food is labelled and stored correctly in accordance with Trust operational policy.

Maintaining the Environment

• To assist in the monitoring and audit of service delivery, especially related to cleaning, food, linen and the environment, at the agreed frequency, and to inform the ward sister of the outcomes.
• To assist in completing the wards defect call log book, ensuring all defects are logged, reported, recorded and closed down as appropriate.
• To assist in co-ordinating other ad hoc maintenance, liaising with the support service helpdesk as required for other services.
• To assist the Senior Sister in carrying out regular equipment monitoring as necessary in accordance with procedures.
• To transport and dispose of clinical, domestic and confidential waste as per the policy, e.g. taking waste to the ward disposal area in conjunction with the PST.
• To clean and prepare dialysis chairs and handle linen.
• To participate with ward staff in monitoring the access and security and use of premises and facilities.
• To respect the privacy and dignity of patients whilst carrying out housekeeping duties.
• To assist patients in maintaining the safety of their own property and belongings.
• To liaise with the Senior Sister concerns relating to the potential for adverse behaviour and security breaches.
• To use communication skills to help manage and prevent any aggressive and abusive behaviour, and escalate this to a senior member of staff as necessary.
• To ensure the safe storage of equipment.
• To ensure equipment is in good working order. Ensure equipment repairs are carried out in line with trust policy.
• To carry out daily Palin test (RO water test)

General

• Assisting the movement / mobility of patients to and from their dialysis treatment area using manual handling aids (if required).
• Assist patients to weigh before and after their dialysis treatment.
• To receive deliveries at scheduled times.
• To transport or collect equipment, consumables and written information as required.
• To carry out stock put away in the designated storage areas for consumable items (following manual handling guidance at all times).
• To assist in maintaining and updating paper-based records and information as required.
• To respond to requests for general information.
• To receive and pass on information to others, maintaining confidentiality.
• To understand the Trusts Complaints Procedure and act in accordance with this procedure.
• To assist with training of staff involved with ward housekeeping services explaining the required standards.
• To be aware of any new food hygiene standards, changes to waste categorization, etc.
• To adhere to the Food Safety Policy by monitoring and logging of the Fridge temperatures (including the blood sample and medication fridge) in the temperature log book.

Person specification

Education/Training/Qualifications

• Numeracy and Literacy Level 1 or equivalent
• IT skills, basic Word and Excel, Email, keyboard skills, data collection

Work Experience

• Experience of working in a health or social care setting

Knowledge/Skills/Abilities

If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.

Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.

If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel [phone].

North Bristol NHS Trust are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.

At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.

Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.