Housekeeper

TN United Kingdom; United Kingdom; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking organization dedicated to providing exceptional care for the elderly. This role involves ensuring a clean and safe environment for residents, utilizing effective cleaning methods and adhering to health and safety protocols. You will thrive in a supportive team that values respect and diversity, offering opportunities for personal development and career progression. With a commitment to employee well-being, the organization provides various benefits, including flexible working options and financial support. Be part of a rewarding environment where your contributions make a real difference.

Benefits

Gym and fitness discounts

Mental health support

Flexible working options

Pension plan

Savings and financial advice

Discounts on shopping and technology

Ongoing personal development

Career progression opportunities

Qualifications

• Experience in customer service and cleaning is desirable.
• Knowledge of health & safety procedures is essential.

Responsibilities

• Ensure a clean, safe environment for customers.
• Follow health and safety procedures at all times.

Skills

Customer service NVQ2

Cleaning experience

Use of cleaning products

Knowledge of cleaning procedures

Understanding of data protection

Health & safety knowledge

Time management

Interpersonal skills

Teamwork

Ability to prioritize

Education

Customer service NVQ2

Job description

Reporting into the Location Manager responsibilities will include:

• Ensuring that the location is clean, pleasant and safe for customers in either their home environment or communal areas. Ensuring that cleaning products are used effectively, with instructions and health and safety procedures being followed at all times.

Required knowledge & experience:

• Customer service NVQ2 would be advantageous.
• Previous cleaning experience and knowledge is desirable.
• Use of cleaning products in a safe manner.
• Knowledge of cleaning procedures including use of equipment e.g. carpet cleaners.
• Understanding of data protection and confidentiality and the safeguarding of vulnerable adults.
• Health & safety in the workplace including Control of Substances Harmful to Health (COSHH).

Required skills:

• Well organized with good time management skills.
• Strong interpersonal and empathy skills and a friendly personality.
• Able to work individually and as part of a team.
• Ability to prioritise and plan around customer needs.

Anchor is proud to be an equal opportunity employer. We are proud to have an LGBT+ resident group, and also BAME, LGBT+ and Disabled colleague networks. These work closely with the organisation to celebrate diversity, address concerns, review policy and practice and empower their members. We recruit, train and promote without discrimination on the basis of race, religion, colour, sex or gender identity, sexual orientation, disability, age or other protected status. One of our values is ‘respect’, therefore we do not accept harassment or discrimination from any colleague, resident or third party.

Please note all applicants must already hold the legal right to work in the UK

It is no longer a legal requirement for colleagues to be vaccinated against COVID-19 to work in our care homes. However, we will continue to encourage everyone who is eligible for the vaccine and booster dose to have it to protect themselves, as well as the residents and colleagues in our home.

Park Hall in Stoke-on-Trent is home to well trained and helpful staff with rooms for up to 60 residents. At Anchor, we pride ourselves in providing 24-hour care and specialised services for elderly people, the beauty of our grounds, the quality of our catering and our engaging activities we deliver.

• A beautiful internal atrium bringing the outside inside. Used for a variety of themed and interesting activities
• The home promotes and encourages personal development opportunities and is a friendly welcoming environment where staff work as part of a team. Staff are respected, ideas are welcomed. There is a competitive rate of pay in return for expectations of high standards of care received by vulnerable adults
• An integral cinema in the home

Anchor – a great place to work

Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

A rewarding environment

From health and happiness to finance and your career, we’ll give you all the support you need.

Health & happiness

• Gym, fitness and wellbeing discounts
• Mental health support
• Flexible working options

Finance

• Pension plan – contribute between 4% and 8% and we’ll match it or better
• Quick and easy pension transfer service
• Savings and financial advice, loans, free life assurance
• Discounts on shopping, holidays, phones, technology and more
• Ongoing personal and professional development programme
• Leadership Pathways online learning resources
• Career progression and promotion opportunities

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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Created on 26/04/2025 by TN United Kingdom