Housekeeper

NHS; Rhyl; Remote; GBP 21,000 - 25,000; Full time

Job summary

BCUHB North Wales is seeking a Band 3 Housekeeper for Ward 12 to support safe, clean patient environments and high standards of care.

You will manage ward stock, assist with audits, and work with the multidisciplinary team to maintain standards. Welsh language ability is desirable, and applications in Welsh are welcome.

Qualifications

• Willing to work towards NVQ level 3
• Band 3 experience in a hospital setting
• Good communication and teamwork skills

Responsibilities

• Welcome, direct and assist patients, relatives and visitors on the ward
• Co-ordinate non-clinical aspects of the ward environment
• Support stock ordering and ward audits to maintain hygiene and standards
• Maintain cleanliness and ensure confidentiality is respected
• Assist in implementing local policies and procedures
• Contribute to cost-efficient use of ward resources

Skills

Band 3 experience

Communication skills

Education

NVQ Level 3

Willing to work towards NVQ Level 3

Job description

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

The organisation is currently undertaking a comprehensive operating model review and change programme to ensure we are best positioned for the future, creating exciting opportunities to shape how we work and deliver for the people of North Wales.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job overview

An exciting opportunity has arisen for a Band 3 Housekeeper to join the friendly and motivated team on Ward 12. This role is integral to supporting the smooth running of the clinical environment and maintaining high standards of patient care.

The post holder will undertake a range of non-clinical duties, including ordering and managing ward stock, completing routine audits, and supporting compliance with ward standards. The Housekeeper will work closely with the Nurse in Charge and Ward Manager to *escalate concerns*, provide feedback to staff, and contribute to a safe, clean, and well-organised ward environment.

The successful candidate will be proactive, organised, and able to work effectively both independently and as part of a multidisciplinary team, with excellent communication and IT skills.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

• Welcome, receive and direct patients, relatives and visitors to the ward, liaising with the multidisciplinary team as appropriate.
• Support the nurse in charge by co-ordinating non-clinical aspects of the ward environment, ensuring visitors and relatives are dealt with promptly, sensitively and with empathy.
• Provide general information to patients and visitors, ensuring clear and professional communication at all times.
• Receive and relay messages effectively, maintaining strict confidentiality.
• Handle minor concerns or complaints, taking appropriate action and escalating to senior staff when required.
• Maintain awareness of current standards, including food hygiene, infection prevention and control, and waste segregation procedures, ensuring compliance at ward level.
• Support the Ward Manager in maintaining ward accreditation accurate records, ward including monitoring compliance with Mandatory Training requirements where appropriate.
• Assist the Ward Manager in reviewing and implementing changes to local policies and procedures.
• Contribute to the ordering, stocking and monitoring of ward supplies and equipment, ensuring efficient and cost-effective use of resources.
• Promote a clean, safe and organised ward environment, supporting high standards of patient care and experience.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

Person specification

Qualifications

• Willing to work towards NVQ level 3
• NVQ level 3

Experience

• Demonstrate competence at working at band 3 level
• Previous experience of undertaking a Housekeeper role

Knowledge

• Understanding of hospital environment
• Basic knowledge of needs of patients and their relatives

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.