Housekeeper

TN United Kingdom; Preston; On-site; GBP 20,000 - 24,000; Full time

Job summary

An established industry player in hospitality seeks a dedicated Housekeeper to join their award-winning team. This role involves maintaining pristine rooms and public areas, ensuring guest satisfaction through attention to detail and a friendly demeanor. You will play a vital role in creating memorable experiences for guests while working in a collaborative environment. With a commitment to excellence and a supportive team atmosphere, this position offers a unique opportunity to thrive in a vibrant location surrounded by stunning landscapes. If you take pride in cleanliness and enjoy working in a dynamic setting, this is the perfect fit for you.

Benefits

Extra paid holiday for birthdays

50% off food at any of our Inns

Paid breaks

Discounted stays at Inns

Employee Assistance Programme

Tips (Tronc)

Recognition as Best Pub Employer

Qualifications

• Friendly and detail-oriented with a passion for cleanliness.
• Able to remain calm under pressure and exceed guest expectations.

Responsibilities

• Cleaning rooms to high standards and ensuring public areas are welcoming.
• Reporting maintenance issues and managing stocks of linen and supplies.

Skills

Detail-oriented

Team collaboration

Time management

Customer service

Job description

What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do.
The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.

How we say thank you!

1. Celebrate your birthday with an extra paid holiday.
2. Build your future with support from our Lead-Inn development program.
3. Take the time you need to rest and recharge; Paid Breaks are on us.
4. Enjoy 50% off food at any of our Inns.
5. Relax with a stay at any of our Inns during January, February, and March for just £1.

Work abroad

1. Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
2. Experience a spontaneous trip away with £50 on same day bookings.
3. It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
4. 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
5. Tronc (…that’s tips to me and you).
6. Contribute to a company that gives back through our Give-inn back scheme.
7. Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.

Located in the heart of Ambleside, the Lake District's walking capital, The Temperance Inn offers a lively atmosphere surrounded by stunning mountain views and charming winding streets. Once a temperance establishment in the 1800s, today it’s the perfect place to unwind, enjoy a drink, and soak in the vibrant energy of this beautiful lakeside town.

You’ll Fit Right Inn

At The Inn Collection Group, we are pubs with rooms—not just any rooms, but pristinely kept spaces, prepared for each guest to enjoy an unforgettable stay. This high standard is made possible by our dedicated and skilled housekeeping teams.

A successful Housekeeper will be friendly and detail-oriented, able to remain calm under pressure and exceed guest expectations by responding promptly. As a key member of the Housekeeping team, you’ll work collaboratively, contributing to a positive and efficient work environment.

Your duties will include cleaning rooms to our high standards, ensuring public areas are clean and welcoming, and promptly reporting maintenance issues. You’ll follow safety guidelines, work to create memorable visits for our guests and manage your stocks of linen, towels, and room supplies effectively.

If you are reliable, have a passion for cleanliness, and take pride in creating comfortable spaces we think you’ll fit right inn…

This role gives Victorija the flexibility to balance her family commitments. Watch Victorija’s video to learn more about our Housekeeping roles. Learn more here.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.