Housekeeper

Daniel Thwaites PLC; Patchway; On-site; GBP 20,000 - 25,000; Full time

Job summary

A hospitality company in Patchway is seeking an experienced Housekeeper to join the Housekeeping team. The role demands excellent attention to detail and operational experience in a 4* hotel. Responsibilities include cleaning rooms to high standards, providing exceptional hospitality, and resolving guest issues promptly. This position offers a competitive salary, 28 days annual leave, and additional perks. Ideal candidates will have a proactive attitude and the ability to work well under pressure.

Benefits

Competitive salary

Wagestream

28 days annual leave

Health cash plan

Generous employee discounts

Life assurance

Employee Assistance Programme

Enhanced maternity and paternity pay

Apprenticeships available

Bespoke training programmes

Qualifications

• At least 1 year experience in a housekeeping role in a 4* hotel.
• Ability to buddy new team members with operational experience.
• Calm under pressure with a positive proactive attitude.

Responsibilities

• Providing the highest level of hospitality.
• Cleaning of bedrooms to required standards within a set time frame.
• Responding to guest comments and issues in a professional manner.

Skills

Attention to detail

Teamwork

Communication skills

Proactive attitude

Job description

Overview

We're looking for a detail orientated, experienced and passionate Housekeeper to join our Housekeeping team.

As a Housekeeper, you will work as part of a busy and vibrant team who ensure that all of our guests experience wonderful stays in immaculate rooms.

In return, we are offering a rewarding role with scope for career progression along with;

• A competitive salary, negotiable dependent on experience
• Wagestream - the ability to access up to 40% of your wages as you earn them each week
• 28 days annual leave (rising to 33 days after 5 years)
• Health cash plan
• Generous employee discounts
• Life assurance
• Employee Assistance Programme
• Enhanced maternity and paternity pay
• Apprenticeships available
• Bespoke training programmes accessible to all
• An engaging & supportive work environment

Who are we looking for?

We are looking for an experienced housekeeper, with at least 1 years experience working in a housekeeping role in a 4* hotel, who has excellent attention to detail, with proven operational experience who can work well within a team and alone. You will be able to offer your experience to buddy new team members, have the ablity to be a reliable self-checker, be a great communicator and have a positive proactive attitude.

You will be comfortable interacting with your team and guests in a warm and courteous manner, always striving to go the extra mile to accommodate guest requests. You will need to be calm under pressure, reacting effortlessly to unexpected circumstances, taking challenges in your stride.

If you have previous experience working in a 4* hotel, in a housekeeping role, are passionate about providing high standards and provide service with a smile then this could be the Housekeeper role for you.

Hours will include working some weekends, on a rota basis.

Your day to day as a Housekeeper;

• Providing the highest level of hospitality
• Cleaning of bedrooms to required standards within a set time frame
• Self checking rooms as per required standards
• Responding to guest comments and issues in a professional manner and rectifying any problems as soon as possible
• Ensuring hotel procedures are followed at all times