Housekeeper

Daniel Thwaites; Malham; On-site; GBP 10,000 - 40,000; Full time

Job summary

A prominent hospitality company in Malham seeks a passionate Housekeeper to join their team. The role involves maintaining immaculate rooms and ensuring a wonderful guest experience. Candidates should have strong communication skills and the ability to work under pressure. Competitive salary and generous benefits including health cash plan and employee discounts are offered.

Benefits

Competitive salary

Wagestream access

28 days annual leave

Health cash plan

Generous employee discounts

Employee Assistance Programme

Enhanced maternity and paternity pay

Bespoke training programmes

Qualifications

• Passion for providing high standards and great guest experience.
• Strong communication skills and able to interact warmly with guests.
• Detail-oriented with a keen eye for cleanliness.

Responsibilities

• Provide the highest level of hospitality to guests.
• Clean bedrooms to required standards within a set time frame.
• Respond to guest comments and issues professionally.

Skills

Attention to detail

Communication skills

Ability to work under pressure

Job description

Overview

As a Housekeeper, you will work as part of a busy and vibrant team who ensure that all of our guests experience wonderful stays in immaculate rooms.

Responsibilities

• Providing the highest level of hospitality
• Responding to guest comments and issues in a professional manner and rectifying any problems as soon as possible
• Cleaning of bedrooms to required standards within a set time frame
• Ensuring hotel procedures are followed at all times

We're looking for a detail orientated and passionate Housekeeper to join our Housekeeping team. The standard of our bedrooms will leave a lasting impression on our guests. As a Housekeeper, you will need to have a keen eye for detail and enjoy meeting targets. You\'ll have great communication skills and be comfortable interacting with your team and guests in a warm and courteous manner. You will need to be calm under pressure, reacting effortlessly to unexpected circumstances, taking challenges in your stride. If you are passionate about providing high standards and a great guest experience, are a strong communicator and provide service with a smile then this could be the Housekeeper role for you.

What we offer

• A competitive salary, negotiable dependent on experience
• Wagestream - the ability to access up to 40% of your wages as you earn them each week
• 28 days annual leave (rising to 33 days after 5 years)
• Health cash plan
• Generous employee discounts
• Employee Assistance Programme
• Enhanced maternity and paternity pay
• Apprenticeships available
• Life assurance
• Bespoke training programmes accessible to all
• An engaging & supportive work environment