Housekeeper

Edwardian Hotels London; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prestigious hotel group in London is seeking a Housekeeping Supervisor for The May Fair Hotel. This role involves supervising the housekeeping team, maintaining high standards of cleanliness, and providing training. The ideal candidate will have housekeeping supervisory experience in a renowned hotel and possess strong leadership and customer service skills. Competitive salary and extensive benefits package provided.

Benefits

Competitive salary

28 days Holiday per annum

Complimentary hot meals

Recommend a Friend Scheme

Annual complimentary night stays

Preferential accommodation rates

Access to a discount platform

Company pension scheme

Regular social events

Annual recognition events

Wellbeing champions

Access to company doctor

Access to online learning platform

Opportunities for promotion and training

Qualifications

• Previous housekeeping supervisory experience in a 4- or 5-star hotel.
• Ability to lead, train, coach and develop a team.
• Excellent attention to detail and customer service skills.
• Clear and respectful communication with team members.
• Understanding of teamwork importance.

Responsibilities

• Supervise the housekeeping team and maintain standards.
• Provide training and feedback to team members.
• Ensure high levels of customer service are delivered.

Skills

Housekeeping supervisory experience

Leadership and training abilities

Attention to detail

Customer service skills

Teamwork and collaboration

Job description

Join the UK’s most dynamic collection of hotels and restaurants

At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only have the ability to exceed our guests’ exacting standards, but also propel your own career potential in a company that recognises and rewards.

At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the fore front of our culture.

We are currently recruiting for Housekeeping Supervisors to join our Housekeeping Team at The 5 Star Iconic May Fair Hotel.

Overview

• An amazing opportunity to join the team in Housekeeping at The May Fair Hotel as a Housekeeper. This role comes with excellent training and fast track career progression.
• As a Housekeeper you will be responsible for supervising the housekeeping team, ensuring standards are maintained and delivered at all times within both rooms and public areas.
• You will provide clear feedback to Room Attendants and House Stewards if areas are not up to the required standards and will provide training where necessary.
• You will be responsible for providing training to all new starters, ensuring that that they have the appropriate buddy in place for a duration of time that enables them to reach and maintain the high standards of cleanliness that is required.
• You will ensure a high level of customer service is delivered at all times in line with our core values and standards which are to exceed guest expectations.
  
  

About You

• Previous housekeeping supervisory experience is required ideally within a 4- or 5-star hotel operation.
• The ability to lead, train, coach and develop a team.
• Demonstrates excellent attention to detail and customer service skills.
• Is able to communicate clearly and respectfully with all team members bearing in mind that English will not be the first language for many.
• Understands the importance of teamwork and works collaboratively with other departments.
  
  

Company Benefits Package

• Competitive salary
• 28 days Holiday per annum including Bank Holidays increasing with long service
• Complimentary hot meals, salad bar and unlimited beverages provided daily
• Recommend a Friend Scheme of up to £500 per friend recommended.
• Annual complimentary night stays within our hotels
• Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
• Access to a discount platform for all of the most popular stores and outlets
• Auto enrolment into our company pension scheme
• Regular social events across all hotels
• Annual company recognition events held in January each year
• Wellbeing champions across all of our hotels
• Access to our company doctor for medical appointments and occupational health support
• Access for all hosts to our online learning platform Edwardian Academy
• Opportunities for promotion and a wide range of training programs to support your development
  
  

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.