Housekeeper

TN United Kingdom; Knaresborough; On-site; GBP 20,000 - 24,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Housekeeper to join their award-winning team. In this role, you will ensure that rooms and public areas meet high cleanliness standards, contributing to a welcoming environment for guests. With a focus on teamwork and attention to detail, you will play a key role in creating memorable experiences for visitors. This position offers flexibility, allowing you to balance personal commitments while being part of a company that values its employees and recognizes their contributions. If you take pride in your work and enjoy making spaces comfortable, this opportunity is perfect for you.

Benefits

Extra paid holiday for birthdays

50% off food at any Inns

Paid breaks

Discounted room bookings

Employee Assistance Programme

Tronc (tips)

Give-inn back scheme

Award-winning team recognition

Qualifications

• Friendly and detail-oriented with a passion for cleanliness.
• Ability to remain calm under pressure and exceed guest expectations.

Responsibilities

• Clean rooms and public areas to high standards.
• Report maintenance issues and manage stocks of supplies.
• Follow safety guidelines and create memorable guest visits.

Skills

Detail-oriented

Team collaboration

Time management

Customer service

Education

No formal education required

Tools

Cleaning supplies

Linen management systems

Job description

What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do.
The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer-focused, warmth, and honesty, all with the goal of Making People Happy.

How we say thank you!

1. Celebrate your birthday with an extra paid holiday.
2. Build your future with support from our Lead-Inn development program.
3. Take the time you need to rest and recharge; Paid Breaks are on us.
4. Enjoy 50% off food at any of our Inns.
5. Relax with a stay at any of our Inns during January, February, and March for just £1.
6. Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
7. Experience a spontaneous trip away with £50 on same day bookings.
8. It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
9. 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
10. Tronc (…that’s tips to me and you).
11. Contribute to a company that gives back through our Give-inn back scheme.
12. Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.

Standing proudly on cliffs above the River Nidd, Knaresborough is a place of ancient walkways, cobbled alleys, and secret passageways. The Knaresborough Inn is set in a picturesque location that offers something for everyone, with a wealth of history to explore and relaxing riverside walks to enjoy, and a vibrant town with a range of independent shops and boutiques.

You’ll Fit Right Inn

At The Inn Collection Group, we are pubs with rooms—not just any rooms, but pristinely kept spaces, prepared for each guest to enjoy an unforgettable stay. This high standard is made possible by our dedicated and skilled housekeeping teams.

A successful Housekeeper will be friendly and detail-oriented, able to remain calm under pressure and exceed guest expectations by responding promptly. As a key member of the Housekeeping team, you’ll work collaboratively, contributing to a positive and efficient work environment.

Your duties will include cleaning rooms to our high standards, ensuring public areas are clean and welcoming, and promptly reporting maintenance issues. You’ll follow safety guidelines, work to create memorable visits for our guests, and manage your stocks of linen, towels, and room supplies effectively.

If you are reliable, have a passion for cleanliness, and take pride in creating comfortable spaces we think you’ll fit right inn…

This role gives Victorija the flexibility to balance her family commitments. Watch Victorija’s video to learn more about our Housekeeping roles: here.

*Age-related pay rates apply for Under 21s.*