Housekeeper

Langdale Chase; Greater London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A luxury hotel in the Lake District is seeking an experienced Housekeeper to uphold exceptional standards of cleanliness and guest service. Responsibilities include cleaning guest rooms and public areas to a five-star level, completing turn down services, and ensuring hygiene and health safety protocols are maintained. The ideal candidate will have experience in four or five-star hotels and a passion for providing excellent hospitality. This role offers competitive pay, unique benefits, and career growth opportunities.

Benefits

Staff transport

Access to wages as you earn

Employee Assistance Programme

Discounted accommodation

Pension and Life assurance

Qualifications

• Hands-on experience in a high-quality Four or Five-Star hotel in a Housekeeping role.
• Ability to maintain exceptional housekeeping standards and guest service.
• Passion for hospitality and meeting guest expectations.

Responsibilities

• Ensure guest rooms and public areas are cleaned to a five-star standard.
• Complete turn down service as required.
• Report any maintenance issues to the Head Housekeeper.
• Maintain the laundry room, ensuring it's tidy and stocked.
• Implement and maintain hygiene and health & safety standards.

Skills

Attention to detail

Communication skills

Proactive approach

Teamwork

Job description

Job Details

We are looking for an experienced Housekeeper, reporting to the Head Housekeeper, to deliver an exceptional experience with respect of all aspects of housekeeping and customer service standards to the guests that visit our beautiful property located on stunning Lake Windermere. As Housekeeper you will be responsible for ensuring that the Hotel is cleaned to the highest pristine standard.

Langdale Chase Hotel, which sits on the banks of beautiful Lake Windermere, has recently undergone a full and significant refurbishment and reopened its doors in November . In that time the hotel has achieved 5 Star Status from the AA and been recognised in the prestigious Times Top Places to Stay, ranked No.3 and North of England Hotel of the Year.

Responsibilities

• The servicing and presentation of guest bedrooms and public areas to a five star standard
• Completing turn down service when required
• Working in a neat and tidy manner
• Ensuring that any maintenance problems, stock shortages and defects are notified to the Head Housekeeper
• Ensuring that the laundry room is tidy and well stocked
• Assisting with the sorting of linen and linen porter responsibilities
• Reporting and recording any items of lost property
• Implementing and maintaining high levels of hygiene, and health & safety in all areas

Qualifications

As an experienced Housekeeper, you will take pride in the delivery of exceptional housekeeping standards and guest service. You will have good previous hands‑on experience working in a high quality Four or Five‑Star hotel in a Housekeeping role. You will have an excellent eye for detail and a genuine passion for providing warm hospitality, always striving to exceed guest expectations. You will have strong communication skills, a proactive approach and have the ability to work well in a team to represent the Company and the hotel in a loyal, professional, and knowledgeable manner. In return, we are offering a rewarding role with scope for career progression along with; Competitive rate of pay, above NLW

Benefits

• Staff transport to support with pick up and drop off from local areas
• Stream - the ability to access up to 40% of your wages as you earn them each week
• Live out allowance of £ per year for full time employees
• 28 days annual leave (rising to 33 days after 5 years)
• Enhanced maternity and paternity pay
• Health cash plan with access to discounted perks and high street discounts
• Long service awards, including free meals and free stays with your friends or family
• Employee Assistance Programme
• Discounted accommodation, food, and drink in our beautiful properties
• Pension and Life assurance
• Bespoke training programmes accessible to all
• Apprenticeships available
• An engaging & supportive work environment